Summary
Overview
Work History
Education
Timeline
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Daniel O'Brien

Winter Garden,FL

Summary

Collaborative College Program Intern with a proven track record of exceptional leadership and teamwork. I prioritize and take pride in putting my work and guests first at all times, no matter what situations arise, using my abilities in problem solving and efficiency to show a consistent understanding of business operations and service quality. My diverse background and experience in different fields of work ensure that my passion for establishing meaningful connections will always be a top priority. I thrive at ensuring team success and creating a memorable experience to ensure customer satisfaction.

Overview

6
6
years of professional experience

Work History

Disney College Program Intern - Attractions

Walt Disney World Resort
01.2025 - Current
  • Provided exceptional customer service in a high-volume work environment, using problem-solving skills and accommodations to ensure the best possible guest experience.
  • Worked as a team with fellow cast members to ensure efficiency and quality at Fantasmic! was always a top priority, ensuring teamwork and.flexibility
  • Assisted guests with any needs dependent on each individual situation, providing a professional but personal experience to display Disney's embodiment of storytelling and hospitality
  • Always ensured the safety of guests by demonstrating efficiency within the theater by monitoring crowds, as well as ensuring the theater was show ready every day with safety checks

Production Assistant

Verdi Productions
01.2024 - 12.2024
  • Maintained communication between production staff and crew members, ensuring operations were running in a smooth and timely manner to hit deadlines
  • Efficiently facilitated the transport of equipment to set locations using company vans, ensuring all set needs were met prior to filming
  • Assisted each department of production, prioritizing having individual conversations with each crew and cast member to develop positive relationships to boost morale on set.

Staff Accountant

Charland, Marciano & Company CPAs
01.2022 - 06.2024
  • Prioritized exceptional client interactions and service by having one-on-one meetings to ensure all client needs and standards were met.
  • Showed flexibility during the high-volume months of tax season, prioritizing getting all assigned work done in an efficient and timely manner, to ensure client satisfaction.
  • Consistently handled client situations with efficient problem-solving skills, demonstrating the ability to create meaningful connections with clients to display client satisfaction and commitment.
  • Prioritized communication with the staff by engaging in meetings to ensure efficiency was always held to the highest standard.

Supervisor of Operations

Stop and Shop Supermarket
12.2018 - 01.2022
  • Collaborated with senior leadership on strategic initiatives related to operations, prioritizing customer experiences to ensure the best possible service was provided on a daily basis.
  • Illustrated adaptability and quick thinking when handling customer situations, showing confidence and courtesy at all times.
  • Provided efficient training and guidance to team members on operational procedures and best practices.

Education

Certificate - Animation

Rhode Island School of Design
Rhode Island
06-2027

Associate of Arts - Accounting

Rhode Island College
Rhode Island

Timeline

Disney College Program Intern - Attractions

Walt Disney World Resort
01.2025 - Current

Production Assistant

Verdi Productions
01.2024 - 12.2024

Staff Accountant

Charland, Marciano & Company CPAs
01.2022 - 06.2024

Supervisor of Operations

Stop and Shop Supermarket
12.2018 - 01.2022

Certificate - Animation

Rhode Island School of Design

Associate of Arts - Accounting

Rhode Island College

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Daniel O'Brien