Elizabeth Opilka
St Louis,MO
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Disney College Program- Attractions Cast Member
Disney's Hollywood Studios
Orlando, FL
10.2023 - 05.2024
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
- Collaborated with fellow cast members to ensure seamless teamwork and coordinated efforts for optimal guest satisfaction.
- Facilitated accessibility for guests with disabilities through proper assistance procedures according to company policies.
- Assisted in the smooth operation of attractions by efficiently managing wait times and crowd control.
- Handled guest concerns and complaints with professionalism, empathy, and effective problem-solving skills.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
Office and Events Internship
Cosmopolitan Events
St Louis, MO
05.2023 - 09.2023
- Assist in planning events with top event professionals
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Communicate with vendors during the planning process
- Sorted and organized files, spreadsheets, and reports.
- Prepare binders, schedules, and other necessary materials needed for the event.
Teacher Assistant
University of Illinois Department of Applied Health Science
Champaign, IL
10.2022 - 12.2022
- Aided the professor in grading weekly assignments and two-semester projects
- In charge of grading 25 students
- Communicated with the professor and students about assignments.
Event Staff
Division of Intercollegiate Athletics
Champaign, IL
09.2022 - 12.2022
- Actively helped usher customers to their seats.
- Handled crowd control professionally, maintaining a safe environment for all event attendees and staff members.
- Checked credentials for people coming on and off the field.
Fitness Attendant
Sunset Hills Community Center
St Louis, MO
05.2017 - 08.2019
- Actively communicated with customers
- Trained new employees by teaching them the procedures and responsibilities of the job
- Organized events by setting up tables, chairs, or athletic equipment depending on the event.
- Kept fitness areas, machines, and spaces clean and orderly for customers.
Education
Bachelor of Science in Recreation, Sport, and Tourism - Tourism
University of Illinois
Champaign, IL08.2023
Skills
- Teamwork and Collaboration
- Time Management
- Customer Assistance
- Performance under pressure
- Exceptional communication
Special Skills and Accomplishments
- James Scholar, Maintain a 3.5 yearly GPA, Complete an honors project each semester, Offers opportunity for growth and involvement
- Tau Sigma, Academic honors society for transfer students, 3.5 GPA requirement for membership, Promote involvement within the university and local community
- Deans List, Made the dean's list for fall and spring 2021, Maintained above a 3.85 during the semester
Timeline
Disney College Program- Attractions Cast Member
Disney's Hollywood Studios
10.2023 - 05.2024
Office and Events Internship
Cosmopolitan Events
05.2023 - 09.2023
Teacher Assistant
University of Illinois Department of Applied Health Science
10.2022 - 12.2022
Event Staff
Division of Intercollegiate Athletics
09.2022 - 12.2022
Fitness Attendant
Sunset Hills Community Center
05.2017 - 08.2019
Bachelor of Science in Recreation, Sport, and Tourism - Tourism
University of Illinois
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