
Results-driven Operations Manager with experience in solving operational challenges, improving efficiency, and creating systems that streamline daily operations. Skilled in developing SOPs (Standard Operating Procedures), optimizing workflows, controlling costs, and implementing processes that improve communication, productivity, and team performance. Proven ability to improve revenue, reduce operational inefficiencies, and build scalable systems that drive consistent business results.
• Managed daily warehouse operations, including receiving, storage, shipping, and inventory flow to ensure operational efficiency, accuracy, and on-time execution.
• Developed and implemented SOPs, warehouse systems, and process improvements to optimize productivity, maximize space utilization, and maintain operational consistency.
• Controlled operational costs and improved performance by monitoring KPIs, inventory accuracy, labor productivity, equipment maintenance, and identifying opportunities for efficiency improvements.
• Led warehouse teams through staff training, scheduling, safety compliance, and performance management while maintaining high service standards and resolving operational issues.