Daniel Pak
Bloomington,MN
Summary
Experienced Optician delivering exceptional service and assistance to customers. Helps in selecting appropriate eyewear and adjusts glasses to meet client needs. Focused and driven with strong attention to detail.
Overview
12
12
years of professional experience
Work History
Dispensing Optician
HealthPartners
05.2023 - Current
- Optician is responsible for helping patients select, fit, and adjust eyeglasses according to prescriptions provided by optometrists or ophthalmologists
- This role involves technical expertise in eyewear, excellent customer service skills, and thorough understanding of optical instruments and eyewear technology.
Dispensing Optician
Bright Eyes Vision Clinic & Advancements in Vision
08.2022 - 04.2023
- Selling eyeglasses and contacts accordingly to written optical prescriptions by recommending appropriate lens materials and designs based on patient needs and preferences.
Recovery Services Representative
Ascension Point
01.2019 - 07.2021
- Managing clients' estate recovery accounts, communicating with clients and business lines, assessing data and providing technical assistance, managing and organizing client accounts, assisting in training and supervising new employees.
Optometric Technician
Fifth Avenue Optical
04.2017 - 06.2018
- Providing high-quality assistance to patients, vendors, and medical professionals, assisting doctors in administering tests and guiding patients through testing procedures, assembling with vendors, assisting staff with technical computer issues, analyzing problems and performing repairs on glasses and frames.
Optician Technician
LensCrafters
01.2013 - 01.2017
- Greeting customers, demonstrating products, providing assistance in lens and frame selection, pretesting patients for the doctor, maintaining a clean store environment.
Education
AAS - Healthcare Systems Technology/CNA
Normandale Community College
Bloomington, MN01.2014
Skills
- Selecting frames
- Managing repairs
- Contact lens
- Insurance Verification
- Insurance billing procedures
- Retail Sales
- Eyewear brands
- Computer Skills
- Fittings
- Verifying prescriptions
Assessments
Customer service, Proficient, 09/01/20, Identifying and resolving common customer issues
Timeline
Dispensing Optician
HealthPartners
05.2023 - Current
Dispensing Optician
Bright Eyes Vision Clinic & Advancements in Vision
08.2022 - 04.2023
Recovery Services Representative
Ascension Point
01.2019 - 07.2021
Optometric Technician
Fifth Avenue Optical
04.2017 - 06.2018
Optician Technician
LensCrafters
01.2013 - 01.2017
AAS - Healthcare Systems Technology/CNA
Normandale Community College
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