Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeremy Whalen

Palmyra,VA

Summary

Proficient eye care professional experienced in taking facial measurements, discussing lenses and writing up accurate work orders. Capable of multitasking effectively to handle different needs of multiple clients with speed and accuracy. Excellent communication and conflict resolution skills.

Overview

11
11
years of professional experience

Work History

Dispensing Optician

LensCrafters
Charlottesville, VA
07.2015 - 08.2018
  • Prepared work orders outlining all specifications for new lenses and frames.
  • Adjusted frames to fit patient faces by bending and shaping with hands, tools and heat.
  • Assisted clients with selecting optimal frames to meet preferences, fit various facial structures and work with specified prescriptions.
  • Adjusted and repaired new and previously purchased frames to satisfy customer demands.
  • Completed detailed measurements of client faces to document details such as eye size and optical centers, vertex and pupillary distances and temple length
  • Read and filled prescriptions for eyeglasses and contact lenses.
  • Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims and collected balances from customers.

Production Team Lead

National Optronics
Charlottesville, VA
07.2007 - 09.2015
  • Reviewed and validated quality requirements for manufacturing Stereo Optical Vision Tester and engineering specifications to ensure contract compliance.
  • Routinely checked measuring equipment to resolve testing problems.
  • Performed frequent visual inspections to root out tolerance and compliance issues.
  • Discarded and rejected products, materials and equipment not conforming with specifications.
  • Documented findings and produced reports to aide management in assessing and correcting quality concerns.
  • Maintained compliance with safety and clean area procedures.
  • Provided quality assurance from every stage of product development process, from manufacturing to packaging.
  • Assembled products and components using variety of equipment, &  machinery.  Making proactive adjustments to settings to produce work within tight tolerances.
  • Trained new employees and promoted supportive, performance-oriented atmosphere by, instructing each in use of machinery, standard operating procedures and company policies.

Education

Associate of Science - Associate of Applied Science Computer Technology

ECPI
Richmond, VA
2006

High School Diploma - undefined

Louisa County High School
Mineral, VA
2004

Skills

  • Verifying prescriptions
  • Selecting frames
  • Analytical thinking
  • Lab result interpretation
  • Strong clinical judgment
  • Solve visual problems or challenges for customers
  • Regulatory compliance

Timeline

Dispensing Optician

LensCrafters
07.2015 - 08.2018

Production Team Lead

National Optronics
07.2007 - 09.2015

Associate of Science - Associate of Applied Science Computer Technology

ECPI

High School Diploma - undefined

Louisa County High School

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