Daniel Palafox

• Enhanced system performance by identifying and resolving complex technical issues.
• Streamlined support processes for increased efficiency and faster resolution times.
• Established effective communication channels between IT teams and users, fostering a collaborative environment for problemsolving.
• Knowledge of the Azure microsoft system.
• Knowledge and Experience with Microsoft Active Directory
• Able Trouble shoots Windows applications.
• Some Networking experience.
• Installing new OS and Wiping Computers.
• Trouble Shooting Computer Hardware
• Account Management.
• Windows File System Permissions/Giving users rights.

Worked Night 7-12am

Loaded heavy bags into plane

Marshalled Plane in

Cleaned the plane and equipment.

Dealt with delays or extended hours

Constantly volunteered for OT

Helped customers with bags.

• Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
• Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
• Removed trash, debris and other waste materials from premises.
• Used time management and efficient cleaning methods to meet deadlines.