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Professional, hands on manager, with the drive to produce exceptional customer service. Experienced at working to tight deadlines, and under considerable pressure. Able to manage, and prioritise own workload, whilst managing multiple projects, and works well within any team. Friendly and approachable, with excellent interpersonal and communication skills. Excellent people management and coaching skills. Experienced at negotiating with national suppliers, and creating, and managing multi million pound budgets.

Experienced client-facing professional with 15+ years across hospitality operations and behavioral health, plus hands-on experience managing accounts, supporting operational systems, and working directly with business tools used in food & beverage environments. Known for strong relationship-building, calm problem-solving in high-pressure environments, and deep empathy for both customers and operators. Proven ability to manage complex, high-stakes human systems while maintaining organization, trust and performance outcomes.
Program management professional with proven track record in leading cross-functional teams and driving project success. Skilled in strategic planning, risk management, and resource allocation. Known for adaptability, problem-solving, and fostering collaboration to achieve results. Proficient in optimizing processes and aligning initiatives with organizational objectives.

Dynamic operations and restaurant management professional with over 32 years of progressive leadership experience at Lou Malnati's Pizzeria, advancing from Busboy to General Manager through unwavering dedication and exceptional performance. Recognized as the first Hispanic employee promoted to General Manager within the company, demonstrating a commitment to excellence and career advancement. Expertise in overseeing high-volume, multi-million-dollar restaurant operations, cultivating high-performing teams, managing financial outcomes, and ensuring outstanding guest experiences. Bilingual in English and Spanish, skilled at fostering strong relationships with employees, customers, and leadership at all levels.

Dynamic and results-oriented restaurant professional with extensive experience in various roles within the food service industry. Proven track record of enhancing operational efficiency, delivering exceptional customer service, and leading high-performing teams. Seeking a challenging position in a reputable establishment that offers opportunities for growth and rewards expertise in restaurant management and operations

Daniel Palmer

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Manager of Operations

Server

Server

Server

Server

Expeditor

Dishwasher

Education

Bachelor of Arts -

High School Diploma -

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Manager of Operations

Server

Server

Server

Server

Expeditor

Dishwasher

Bachelor of Arts -

High School Diploma -

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