Dynamic and results-oriented restaurant professional with extensive experience in various roles within the food service industry. Proven track record of enhancing operational efficiency, delivering exceptional customer service, and leading high-performing teams. Seeking a challenging position in a reputable establishment that offers opportunities for growth and rewards expertise in restaurant management and operations
Overview
14
14
years of professional experience
Work History
General Manager
Santora Italian kitchen
Ocoee, Florida
06.2024 - Current
Recruited, interviewed and hired qualified staff for open positions.
Managed over 20 employees, ensuring a productive and positive work environment.
Made truck orders accurately to maintain inventory levels.
Monitored food costs to ensure profitability and minimize waste.
Opened and closed the restaurant daily, ensuring all procedures were followed for a smooth operation.
Ensured all cash was counted accurately and balanced at the end of each shift.
Prepared raw materials, including making dough, to ensure quality food production.
Created new menu items and specials to enhance customer offerings and drive sales
Supervised employees through planning, assignments, and direction.
Created schedules and monitored payroll to remain within budget.
Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
General Manager
Micheal's ali coal fired pizza
Clermont, Florida
09.2018 - 06.2024
Managed over 20 employees, fostering team collaboration and performance.
Trained new employees to uphold service standards and operational efficiency.
Made accurate truck orders to ensure timely deliveries and inventory management.
Oversaw food cost management to maintain budgetary goals.
Opened and closed the restaurant, ensuring proper shutdown procedures were adhered to.
Ensured cash handling was accurate and all transactions were reconciled.
Prepared raw materials, including making dough, for daily operations.
Created new menu items and specials to attract customers and boost sales.
Developed service and sales strategies to improve retention and revenue.
Established and maintained effective communication with staff members to ensure efficient operations.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Oversaw product development initiatives from concept through completion stages.
General Manager
Nypd pizza
Winter Garden, Florida
01.2011 - 09.2018
Supervised and managed a team of over 20 staff members
Conducted training for new hires to ensure seamless onboarding and integration.
Made accurate truck orders to optimize inventory and supply levels.
Ensured food cost efficiency to support financial objectives.
Opened and closed the restaurant, making sure all operations were completed efficiently.
Counted and verified cash to ensure financial accuracy at the end of each day.
Prepared raw materials, including making dough, to maintain quality and consistency.
Created new menu items and specials to enhance the dining experience and drive
Managed inventory and supplies to ensure materials were available when needed.
Worked effectively in team environments to make the workplace more productive.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Prepared staff work schedules and assigned team members to specific duties.
Education
E-4 - Fuel And Systems Repair
Us Army Reserve
Fort Totten
01-2006
High School Diploma -
Centereach High School
Centereach, NY
06-2000
Skills
Leadership and team building
Proficient in Toast POS systems and Cake POS systems
Microsoft Word, Excel, and PowerPoint
Comprehensive understanding of all general manager responsibilities in a restaurant
Food Safety Certified
Proficient in multiple styles of pizza ovens, including RotoFlex, Bakers Pride, and coal ovens