Daniel Patton
Baltimore,MD
Summary
Highly motivated individual with a high work ethic and strong adaptability. Thrives in dynamic environments, learns new systems quickly, and takes initiative to meet challenges head-on
Overview
2
2
years of professional experience
Work History
Pawnbroker
First Cash Pawn
Baltimore, Maryland
05.2024 - 08.2024
- As a Pawnbroker at First Cash Pawn, I evaluated, bought, and sold a wide range of items while negotiating fair prices with customers. I assisted in the protection and secure handling of high-value items, including expensive jewelry, ensuring they were properly stored and accurately accounted for through inventory tracking and audits. I supported inventory management, handled merchandise of varying size and weight, and assisted with daily merchandising operations. Additionally, I helped maintain a clean, organized store environment while providing professional, trustworthy customer service.
Customer Service Associate
Walgreens Boots Alliance
Baltimore, Maryland
03.2023 - 04.2024
- As a Customer Service Associate at Walgreens, I delivered strong customer support by assisting with product access, locating items, processing Western Union transactions, and resolving customer needs. I managed register operations including card loads, membership sign-ups, fundraising promotions, and daily transactions, while also assisting with counting registers. I supported overall store operations by stocking shelves, fulfilling online orders, handling FedEx pickups and drop-offs, and assisting with price changes, resets, and revisions. Additionally, I maintained store cleanliness and organization, took passport photos, completed photo orders, and supported opening procedures and promotional tag updates.
Internship
Building STEPS
Baltimore, Maryland
06.2022 - 08.2022
- During the Summer 2022 Building Steps Summer Experience internship, I enhanced my academic skills through focused math and literacy enrichment, participated in professional development workshops, and collaborated on STEM-based projects while networking with professionals in related fields.
Education
High School Diploma -
Mergenthaler Vocational-Technical High School
3500 Hillen Rd, Baltimore, MD 2121806-2024
Skills
- Retail operations
- Merchandise handling
- Price negotiation
- Customer acquisition
- Client relationships
- Problem solving
- Team collaboration
- Interpersonal skills
Timeline
Pawnbroker
First Cash Pawn
05.2024 - 08.2024
Customer Service Associate
Walgreens Boots Alliance
03.2023 - 04.2024
Internship
Building STEPS
06.2022 - 08.2022
High School Diploma -
Mergenthaler Vocational-Technical High School