Itzchel Boijseauneau
Summary
College student with knowledge in sales and customer service. Hardworking with excellent communication skills towards team members and guests. Organized and dependable.
Overview
2
2
years of professional experience
Work History
Pawnbroker
EZPAWN
12.2023 - Current
- Evaluated the value of various items, such as jewelry, electronics, tools, and antiques, based on market
- Foster effective communications and teamwork among staff
- Create connections with customers for return business
- Monitored aging inventory and placed collateral up for sale upon payoff of loan terms.
- Enhanced customer satisfaction by providing efficient and knowledgeable service in evaluating items for pawn or sale.
- Negotiated fair prices for both buying and selling items while maintaining profitability goals for the business.
- Provided training to new employees on company policies, procedures, valuation methods, and industry regulations.
Fulfillment Expert
Target
01.2023 - 11.2023
- Fast and precise work environment
- Communicating with team leads or other members if an item can not be found
- Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
- Picked guests' orders, bagged the items and stowed them in the right or appropriate place, achieving an average of 300 units per shift while keeping a productivity level above 60
Front of the House General
Chick-Fil-A
06.2022 - 01.2023
- Upheld values of honor, dignity, and respect in all interactions
- Quick work environment
- Provided exceptional customer service
- Communicated and collaborated with team members, to go above and beyond to provide the best experience for the guests
Education
Bachelor of Arts - Psychology
St. Edward's University
Austin, TX05.2027
High School Diploma -
Travis High School
Austin, TX06.2023
Skills
- Flexible
- Fast Learner
- Bilingual
- Effective communicator
- Cash Flow Management
- Teamwork orientation
- Appraisal Knowledge
- Retail knowledge
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Pawnbroker
EZPAWN
12.2023 - Current
Fulfillment Expert
Target
01.2023 - 11.2023
Front of the House General
Chick-Fil-A
06.2022 - 01.2023
Bachelor of Arts - Psychology
St. Edward's University
High School Diploma -
Travis High School
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