Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Robert Matos

Colorado Springs,United States

Summary

Dynamic professional with extensive experience in customer service and sales, notably at Cash America. Bilingual in Spanish and English, I excel in team-oriented environments, leveraging strong organizational skills to enhance customer satisfaction and drive sales. Proven ability to train staff and optimize operations for improved efficiency.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Pawnbroker

Cash America
West Palm Beach, FL
08.2025 - 01.2026

Assisted customers with all their needs.

Gave customers information on products

and ensured their needs and concerns about items where met with the best product knowledge and customer service possible.

Took in all items to pawn or sell.

Tested all products and precious metals to be sold or pawned.

Deli Clerk, Meat Department, Seafood, Grocery, Produce

Publix Supermarkets Store
West Palm Beach, FL
02.2020 - 06.2023
  • Assisted customers with deli product selection and prepared special orders.
  • Maintained cleanliness and organization of deli display cases and work areas.
  • Operated slicing machines and scales to ensure accurate portioning of products.
  • Monitored inventory levels and coordinated restocking of deli items as needed.

Family Caregiver

Parents
New York, NY
02.2016 - 02.2020
  • Provided daily personal care, including bathing, grooming, and medication management.
  • Assisted with meal preparation and nutritional planning to ensure dietary needs were met.
  • Developed engaging activities to promote mental stimulation and emotional well-being.
  • Coordinated transportation for medical appointments and social outings to enhance quality of life.

Line Service Technician

Atlantic Aviation FBO ABQ
West Palm Beach, FL
11.2014 - 01.2016
  • Performed fueling operations for various aircraft types, ensuring compliance with safety standards.
  • Conducted routine inspections of ground support equipment to maintain operational efficiency.
  • Collaborated with team members to execute pre-flight and post-flight services for aircraft.
  • Managed hangar space effectively, optimizing workflow during peak service hours.

Line Service Technician

Signature Flight Support
West Palm Beach, FL
11.2011 - 06.2014
  • Performed fueling operations for various aircraft types, ensuring compliance with safety standards.
  • Conducted routine inspections of ground support equipment to maintain operational efficiency.
  • Collaborated with team members to execute pre-flight and post-flight services for aircraft.
  • Managed hangar space effectively, optimizing workflow during peak service hours.

Sales Associate

The Home Depot Inc
West Palm Beach, FL
06.2005 - 10.2010
  • Delivered exceptional customer service, ensuring a positive shopping experience for all customers.
  • Assisted in inventory management, maintaining stock levels and product organization for optimal sales.
  • Trained new sales associates on product knowledge and customer engagement techniques to enhance team performance.
  • Executed daily merchandising tasks, ensuring displays met company standards and promoted key products effectively.

Security Specialist

The Breakers Hotel
Palm Beach, FL
12.2003 - 04.2005
  • Monitored surveillance systems to ensure guest and staff safety.
  • Conducted regular security audits to identify vulnerabilities and enhance protocols.
  • Trained and mentored junior security personnel on best practices and emergency procedures.
  • Collaborated with local law enforcement on incident response strategies and investigations.

Education

Certified Welder And Fabrication - Welding Technology

Apex Tech
Manhattan, NY
04.1989

GED - General Studies

Department of Education of New York City
Manhattan, NY
04.1986

Skills

Customer service

Sales expert

Team oriented

Organization skills

Bi- lingual: Spanish and English

Certification

Welding technology

Basic electricity

Fork lift and all lift equipment

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Pawnbroker

Cash America
08.2025 - 01.2026

Deli Clerk, Meat Department, Seafood, Grocery, Produce

Publix Supermarkets Store
02.2020 - 06.2023

Family Caregiver

Parents
02.2016 - 02.2020

Line Service Technician

Atlantic Aviation FBO ABQ
11.2014 - 01.2016

Line Service Technician

Signature Flight Support
11.2011 - 06.2014

Sales Associate

The Home Depot Inc
06.2005 - 10.2010

Security Specialist

The Breakers Hotel
12.2003 - 04.2005

Certified Welder And Fabrication - Welding Technology

Apex Tech

GED - General Studies

Department of Education of New York City
Robert Matos