Daniel Pauli
Gainesville,GA
Summary
Dependable Retail Management Professional experienced in operations, customer service, and team supervision. Achieved high levels of customer satisfaction through effective staff training and inventory management while ensuring compliance with safety standards. Focused on delivering exceptional service and fostering a collaborative team environment.
Overview
1
1
Certification
26
26
years of professional experience
Work History
CoManager/Assistant Manager of Operations
J&J Foods
Gainesville, GA
06.2024 - Current
- Managed day-to-day activities including scheduling shifts, assigning tasks, and evaluating team progress to ensure smooth operations.
- Trained and supervised staff, delegated tasks effectively, and addressed customer complaints to enhance service quality.
- Supervised staff to ensure compliance with food safety standards.
- Coordinated training sessions for new team members on procedures.
- Assisted daily operations by managing inventory and stock levels.
- Maintained optimal inventory levels by ordering supplies and tracking sales trends to support operational needs.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Ensured accurate cash handling and timely deposits to maintain financial integrity.
- Resolved customer inquiries and complaints effectively and promptly.
- Provided exceptional customer service by assisting customers with inquiries and product selections.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Specifications and label technician
John Soules Foods
Gainesville, USA
01.2023 - 06.2024
- Entered production specification data to ensure compliance and quality standards
- Entered retail label data, supporting accurate product representation
- Input retail label information into system to maintain product accuracy
- Facilitated collaborative meetings with research and development, production, supply chain, and sales teams to enhance project alignment.
Title Abstractor
K&J Title
Lawrenceville, USA
02.2022 - 05.2022
- Conducted comprehensive title searches for residential and commercial properties to identify ownership and encumbrances, ensuring accurate and thorough documentation. Mostly residential and a little commercial.
- Processed liens and dockets to facilitate property transactions and legal proceedings. to support property transactions and legal proceedings.
- Utilized online databases, including Q Public and GSCCCA, to efficiently gather property and tax information for title assessments.
- Engaged in a title examiner course to enhance skills and build a solid foundation for success in title examination.
Co-Manager/Assistant Store Manager
Quality Foods
Cornelia, USA
10.2019 - 12.2021
- Provided exceptional customer service by assisting customers with inquiries and purchases., supervised 30+ associates to ensure smooth store operations, merchandising, shipping/receiving, stocking, conditioning, managed cash handling processes to maintain accuracy and security, Managed key holder responsibilities to ensure store security and access control., coordinated ordering, planograms, and inventory management for optimal product placement and availability, etc...
Delivery/merchandiser
Elsie's Deli Provisions
Gainesville, USA
07.2018 - 09.2019
- Coordinated warehouse operations and merchandise delivery to streamline processes.
- Delivered products to clients, ensuring on-time and accurate service to enhance customer satisfaction.
- Managed inventory levels and organized stock for quick access, supporting efficient order fulfillment.
- Collaborated with team members to maintain clean and safe delivery vehicles.
Grocery Manager
J&J Foods
Gainesville, USA
03.2016 - 06.2018
- Handled cash and deposits as key holder, managed opening and closing duties, created planograms, monitored shrink, and oversaw inventory.
- Delivered customer service while managing payroll, scheduling, stock rotation, ordering, unloading, and receiving.
- Performed routine maintenance tasks to ensure equipment was operational. to ensure equipment functionality. and assisted with IT support.
- Managed cash transactions accurately at the register and deposits as key holder, managed opening and closing duties, created planograms, monitored shrink, and oversaw inventory.
Produce Clerk
Publix
Gainesville, USA
11.2016 - 03.2017
- Executed receiving, picking, and shipping of products in fast-paced warehouse environment, maintaining product flow.
- Guided customers in selecting high-quality produce, enhancing their shopping experience.
- Tracked inventory levels and communicated shortages to management, ensuring timely restocking.
- Receiving, picking, shipping associate.
Center Store Manager
Food Lion
Gainesville, USA
10.2012 - 03.2016
- Customer service, office work, cashier, ordering, order reviews, Performed routine maintenance tasks to ensure equipment functionality. Conducted routine maintenance walks to assess equipment condition., maintenance, unloaded trailers, broke down orders, stocked shelves, built displays to enhance product visibility, Executed customer transactions through accurate signing procedures., Managed direct store delivery processes., Processed reclamation requests to maintain inventory accuracy., Managed shipping and receiving operations to maintain inventory flow., Conducted accurate tills counting at the end of shifts., Executed opening and closing duties to ensure store readiness., Served as key holder responsible for securing store access., Implemented stock rotation practices to minimize waste., Conducted employee performance evaluations., scheduled staff and supported various departments (dairy/frozen, market, produce, front end).
- Oversaw inventory management, including stock levels and product rotation practices.
- Trained and supervised staff in product knowledge and customer service techniques.
- Customer service, office work, cashier, ordering, order reviews, maintenance walks, maintenance, unloaded trailers, broke down orders, stocked shelves, built displays to enhance product visibility, Executed customer transactions through accurate signing procedures., Managed direct store delivery processes efficiently., Processed reclamation requests to maintain inventory accuracy., shipping/receiving, Conducted accurate tills counting at the end of shifts., open/closing duties, key holder, Implemented stock rotation practices to minimize waste., employee appraisals, scheduled staff and supported various departments (dairy/frozen, market, produce, front end).
Merchandiser
Coca-Cola
Gainesville, USA
09.2013 - 12.2013
- Processed orders and built displays to optimize product presentation and support customer engagement.
- Managed product displays to increase visibility and drive customer interest.
- Conducted inventory audits to ensure accurate stock levels and product availability.
- Collaborated with sales teams to create promotional strategies that effectively showcased products.
Shipping and Receiving Clerk
Walgreens Distribution Center
Jefferson, USA
08.2011 - 01.2012
- Processed incoming shipments, verifying contents against packing lists to maintain accuracy.
- Unloaded trailers, picked orders, and loaded trailers to ensure timely dispatch.
- Managed inventory levels and organized storage areas for streamlined access.
Rural Carrier
USPS
Gainesville, USA
02.2007 - 12.2010
- Sorted and delivered mail efficiently to support daily operations in a fast-paced office environment.
- Delivered mail and packages reliably to designated rural routes, ensuring customer satisfaction.
- Sorted and delivered mail efficiently in a fast-paced office environment.
- Ensured timely delivery by strictly adhering to established postal guidelines, contributing to overall service reliability.
Stock/Merchandiser
J&J Foods
Gainesville, USA
09.2006 - 10.2010
- Stocked grocery, frozen, and dairy shelves, unloaded trucks, managed inventory, and provided customer service.
- Stocked shelves with products to ensure availability and visibility.
- Conducted inventory checks to maintain accurate stock levels and prevent shortages.
- Organized merchandise displays to enhance customer engagement and appeal.
GMT
Goodyear Tire and Rubber
Akron, USA
06.2000 - 08.2006
- Provided automotive service to customers at the dealership.
- Executed day-to-day duties with accuracy and efficiency, ensuring smooth operations.
- Proposed innovative ideas and solutions that improved team performance and project outcomes.
- Collaborated with diverse coworkers to achieve goals and resolve product and service-related issues.
Education
High School Diploma - College Prep
Barberton High School
Barberton, OHAssociate of Applied Science - Radiologic Technologist, or Networking Specialist
Lanier Technical College
Oakwood, GASkills
- Food safety certification
- Retail Management
- Store management
- Assistant management
- Operational management
- Inventory management
- Inventory Control
- Cash Handling
- Loss prevention
- Logistics coordination
- Shipping & Receiving
- Planograms
- Merchandising
- Visual merchandising
- Operational efficiency
- Financial performance
- Competitive pricing strategies
- Sales data analysis
- Data evaluation
- Analysis skills
- Microsoft Office
- Microsoft Word
- Windows
- POS
- Warehouse operations
- Staff oversight
- Staff management
- Staff development
- Team assignment
- Team development
- Issue resolution
- Customer service
- Clear communication
- Communication skills
- Organizational skills
- Project oversight
- Project scheduling
- Key Holder
- Project scheduling
- Vendor oversight
- Clear communication
- Team development
- Data evaluation
Certification
driver's license
Personal Information
Authorized To Work: US for any employer
Timeline
CoManager/Assistant Manager of Operations
J&J Foods
06.2024 - Current
Specifications and label technician
John Soules Foods
01.2023 - 06.2024
Title Abstractor
K&J Title
02.2022 - 05.2022
Co-Manager/Assistant Store Manager
Quality Foods
10.2019 - 12.2021
Delivery/merchandiser
Elsie's Deli Provisions
07.2018 - 09.2019
Produce Clerk
Publix
11.2016 - 03.2017
Grocery Manager
J&J Foods
03.2016 - 06.2018
Merchandiser
Coca-Cola
09.2013 - 12.2013
Center Store Manager
Food Lion
10.2012 - 03.2016
Shipping and Receiving Clerk
Walgreens Distribution Center
08.2011 - 01.2012
Rural Carrier
USPS
02.2007 - 12.2010
Stock/Merchandiser
J&J Foods
09.2006 - 10.2010
GMT
Goodyear Tire and Rubber
06.2000 - 08.2006
High School Diploma - College Prep
Barberton High School
Associate of Applied Science - Radiologic Technologist, or Networking Specialist
Lanier Technical College