Daniel Pena
Brownsville
Summary
Detail-oriented Graduate with a solid foundation in leadership and customer service. Skilled in coordinating teams, managing schedules, and engaging customers effectively. Aiming to utilize diverse experience in business, real estate, or customer service for continuous professional development.
Overview
2
2
Languages
1
1
Certification
4
4
years of professional experience
Work History
HEB - Curbside
HEB Grocery Store
Brownsville
02.2026 - Current
- Recognized customer needs during interactions to enhance service delivery.
- Interacted with customers to identify needs and build positive rapport.
- Collaborated with diverse coworkers to achieve team goals and resolve product and service issues.
- Executed daily responsibilities with precision to ensure seamless operations.
Manager, Manual Labor & Party Rentals
Small Business
Brownsville
04.2024 - 09.2024
- Supervised setup and breakdown of party rental equipment to ensure seamless event execution.
- Led a small team and ensured efficient operations during events.
- Supervised daily operations to ensure efficient workflow and team collaboration.
- Managed scheduling, inventory, and customer service tasks to enhance operational efficiency.
- Coordinated staff schedules to maximize resource allocation and align with event demands.
- Managed inventory systems to maintain stock levels and reduce shortages.
Phone Banking Assistant
Local Election Campaign
Brownsville
01.2023 - 01.2024
- Engaged with voters by phone to share campaign information and encourage voter participation.
- Interacted with constituents via phone calls and emails to address concerns and provide information.
- Cultivated communication and persuasion skills to effectively engage voters.
- Demonstrated reliability and professionalism in a fast-paced environment.
- Researched local election issues and voter concerns to inform campaign strategies.
- Managed scheduling for candidate appearances and meetings.
Education
High School Diploma -
PACE ECHS
Brownsville, TXSkills
- Operational Support
- Inventory management
- Customer Service
- Customer engagement
- Workflow efficiency
- Time Management
- Leadership and Teamwork
- Leadership
- Communication
- Collaborative Approach
Leadership Experience
- Student Council Parliamentarian, Facilitated meetings and maintained order in decision-making processes.
- Jazz Band Member, Active participant contributing to school performances and events.
- Varsity Football Player, Team leader focused on discipline, teamwork, and goal setting.
Personal Information
- Age: 18
- Driving License: Texas
Languages
English
Professional
Spanish
Limited
Certification
- AutoCAD License
- Drivers License
- TABC Certification
Timeline
HEB - Curbside
HEB Grocery Store
02.2026 - Current
Manager, Manual Labor & Party Rentals
Small Business
04.2024 - 09.2024
Phone Banking Assistant
Local Election Campaign
01.2023 - 01.2024
High School Diploma -
PACE ECHS