Creative Clerk with dedication to achieving high level of customer service across various industries. Process-driven with keen attention to detail. Offering proven skills to partner with diverse professionals.
Overview
4
4
years of professional experience
Work History
Personal Trainer
Blink Fitness, Equinox Holdings
The Bronx, NY
12.2023 - Current
Researched new training methods, trends, and equipment to stay up-to-date on industry standards.
Responded promptly to customer inquiries regarding services offered or upcoming events.
Organized group classes for small groups or large groups depending on client's preferences.
Educated clients about the benefits of regular exercise and healthy eating habits.
Scheduled appointments with clients and communicated effectively with them via phone or email.
Maintained records of client's performance data such as weight loss, muscle gain.
Built and established relationships with members and guests to help in pursuit of fitness goals.
Maintained files detailing personal fitness regimens, records and contracts in newly-implemented system to keep client information current.
Studio Clerk And Maintenance
Sweet Water Dance And Yoga
The Bronx, NY
03.2020 - 03.2021
Organized and maintained filing systems for confidential documents.
Assisted customers with inquiries and complaints in a professional manner.
Processed payments, refunds, and exchanges accurately and efficiently.
Generated daily reports of sales activity for management review.
Compiled customer information into organized databases for easy access.
Directed clients and guests to correct departments, rooms and staff members.
Education
GED -
Inwood Early College
The Bronx, NY
05.2021
Skills
Research
File Maintenance
Cash Management
Quality Control
Database Entry
Schedule and Calendar Management
Relationship Building
Database Management
Bilingual
Service Marketing
Certifications
NASM CERTIFIED PERSONAL TRAINER 10/31/2023 10/31/2025