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Dynamic and results-driven professional with experience at Aaron’s, skilled in enhancing customer service efficiency and team collaboration. Proven ability to analyze feedback for strategic improvements and implement training programs. Bilingual with strong problem-solving skills, dedicated to delivering exceptional service and fostering a positive shopping experience.

Detail-oriented Assistant Manager with over two years in property management, focused on optimizing tenant relations and operational efficiency. Utilizes Entrata and Microsoft Office to streamline administrative processes and improve tenant satisfaction. Drives tenant retention and enhances property competitiveness through strong organizational and interpersonal skills.

Experienced customer service representative skilled in fast-paced settings across retail and healthcare sectors. Adept at handling numerous customer interactions daily, providing immediate solutions, and guiding clients through complex billing and order processes. Bilingual in English and Spanish, dedicated to fostering positive customer experiences. Prepared to contribute to team success in customer service operations.

Dynamic Scheduling Specialist with proven expertise at Baylor Scott & White Health, excelling in patient registration and insurance verification. Recognized for exceptional attention to detail and strong customer relations skills, I effectively managed complex scheduling processes, ensuring seamless operations and enhancing patient satisfaction. Bilingual communicator adept at fostering relationships and resolving issues efficiently. Highly organized Scheduling Specialist with background in coordinating and managing multiple schedules, ensuring efficient functionality within fast-paced environments. Possess strong problem-solving skills, adept at anticipating conflicts and providing solutions to ensure smooth business operations. Noteworthy impact made in previous roles by enhancing scheduling processes, thereby improving overall productivity. Skilled in utilizing various scheduling software along with exceptional interpersonal communication abilities.

Passionate Teacher with experience developing and implementing diverse curriculums covering wide range of subjects. Highly skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction and observation. Successful in helping students develop strong literacy, numeracy, social and learning skills. Energetic educator with proven skills in teaching diverse subjects. Keep classrooms organized and students on-task to facilitate effective learning. Diligent and adaptable in meeting individual student needs with warm, safe educational environments.

Kimberly Guajardo

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Master of Social Work - Social Work

Bachelor of Science - Psychology

Associate of Arts in Criminal Justice -

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Associate of Arts in Criminal Justice -

Bachelor of Science - Psychology

Master of Social Work - Social Work

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