Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Daniel Perez

West Palm Beach

Summary

Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.

Overview

6
6
years of professional experience

Work History

Valet

The Parking Solution
Jupiter
11.2022 - Current
  • Greeted customers and opened doors for them upon arrival.
  • Provided exceptional customer service by anticipating customer needs and exceeding expectations.
  • Handled difficult situations calmly and professionally in order to maintain a positive relationship with guests.
  • Responded promptly to customer inquiries regarding directions, events, restaurants.
  • Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.

Delivery Driver

The Summer House Furniture
Jupiter
03.2024 - 03.2025
  • Verified the accuracy of orders and checked for any damage prior to delivery.
  • Loaded and unloaded trucks with furniture pieces in a safe manner using dollies and hand-trucks.
  • Delivered furniture to customers' homes while adhering to company safety protocols.
  • Assisted warehouse personnel in loading trucks when needed.
  • Ensured that all paperwork was completed accurately and submitted in a timely manner.
  • Maintained accurate records of deliveries including times, locations, and customer signatures.

Professional Mover

All My Sons Moving
West Palm Beach
02.2024 - 08.2024
  • Efficiently loaded and unloaded furniture, boxes, and appliances onto trucks for transport.
  • Set up beds, couches, chairs, and tables in designated rooms as per customer requests.
  • Delivered exceptional customer service throughout entire moving process.
  • Maintained cleanliness of work area post-move, leaving no debris on property.
  • Utilized dollies and ramps to carefully load furniture and boxes onto moving trucks.

Valet Attendant

East Coast Valet
West Palm Beach
01.2022 - 01.2024
  • Greeted customers upon arrival, provided assistance with luggage and other items.
  • Assisted disabled customers with entering and exiting their vehicles as necessary.
  • Transported customer's belongings safely from one location to another in a timely manner.
  • Adhered to safety protocols when driving customer's vehicles.
  • Collected car keys from customers and returned them when vehicle was retrieved.

Claims Analyst

Risk Assurance
Delray Beach
05.2020 - 12.2021
  • Conducted investigations to gather evidence for claims resolution support.
  • Reviewed customer claims, identifying discrepancies and determining appropriate actions.
  • Verified documents for accuracy of information submitted by customers.
  • Analyzed claims data to assess coverage and liability for informed decision-making.

Inbound Specialist

Call4Health
Delray Beach
03.2019 - 04.2020
  • Handled patient calls for medical support, ensuring timely follow-up assistance.
  • Relayed after-hours medical concerns to on-call physicians for prompt resolution.
  • Exceeded patients' satisfaction by finding creative solutions to problems.

Education

High School Diploma -

John I Leonard High School
Greenacres City, FL
05-2022

Skills

  • Customer service
  • Call handling
  • Problem solving
  • Claims analysis
  • Time management
  • Effective communication
  • Conflict resolution
  • Call center experience
  • Forklift operation
  • Package handling
  • Material handling equipment
  • Heavy lifting
  • Inspection and quality control
  • Cost reduction strategies
  • Team player mentality
  • Empathy and patience
  • Team collaboration
  • Creative solutions

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Delivery Driver

The Summer House Furniture
03.2024 - 03.2025

Professional Mover

All My Sons Moving
02.2024 - 08.2024

Valet

The Parking Solution
11.2022 - Current

Valet Attendant

East Coast Valet
01.2022 - 01.2024

Claims Analyst

Risk Assurance
05.2020 - 12.2021

Inbound Specialist

Call4Health
03.2019 - 04.2020

High School Diploma -

John I Leonard High School

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