Daniel Perez
East Meadow
Summary
Highly organized Administrative Assistant and Customer Support professional with a strong ability to manage Office operations, coordinate schedules, and deliver exceptional client service. Experienced in handling high volumes of communication and resolving customer inquiries, supporting teams in fast-paced environments. Bilingual in English & Spanish, with a reputation for professionalism, efficiency, and maintaining organized systems that keep operations running smoothly. Known for strong attention to detail, problem-solving skills, and the ability to build positive relationships with clients, colleagues, and leadership.
Overview
6
6
years of professional experience
Work History
Administrative Assistant/Receptionist
Imperial Cleaning
Amityville
01.2025 - 01.2026
- First point of contact for visitors and guests
- Answering incoming Office phone calls and directing as necessary
- Answer emails, team requests, and other written communication from High-end customers promptly
- Facilitated timely delivery of office materials and documents from various courier services
- Sort and deliver mail to internal team members
- Create and close work orders (Tickets) for the Operations Team
- Assisting Office Managers with ordering supplies and Office function setup and breakdown
- Executed additional administrative responsibilities based on management requests
Administrative Assistant
Mr. Does All
Jericho
10.2023 - 12.2024
- Basic accounting tasks like expense reporting, assisting with budget preparations, coordinating with external vendors, providing amazing customer service support, and managing social media accounts for the company
- Ordering Office Supplies, Managing Inventory, and Coordinating Facility Maintenance
- Assisting with event logistics, including venue booking, catering, and attendee management, greeting visitors, managing front desk operations, and receiving Office delivery packages
- Maintaining accurate records and updating databases daily, scheduling meeting, appointments and managing calendars for executive teams
- Answering phone calls, directing important inquiries, managing email correspondence and preparing/distributing documents, Booking travel arrangements including flights, accommodations and transportation
- Creating and editing letters, reports, representation and other important documents, maintaining an accurate and organized electronic and physical filing system
Server
Margaritas Cafe
Freeport
02.2020 - 09.2023
- Provided attentive service to guests in a fast-paced dining environment.
- Collaborated with kitchen staff for efficient meal preparation and presentation.
- Maintained cleanliness and organization of dining area throughout shifts.
- Assisted in training new servers on menu items and service standards.
- Handled customer inquiries and resolved issues promptly and professionally.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Education
High School Diploma -
Hempstead High School
Hempstead, NY06-2018
Skills
- Executive calendar and schedule management
- Professional communication and correspondence (English & Spanish)
- Meeting coordination, agenda preparation, and follow-up
- Administrative operations and Office coordinations
- Very Detail-oriented, Document preparation, proofreading, and reporting
- Client relations and Customer Service support
- Data management, record keeping, and database organization
- Microsoft Office Suite, Google Workspace, Scheduling Platforms, including all third-party apps
- Task prioritization and time management in a fast-paced environments
- High attention to detail, discretion with high-end customers, and problem-solving
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Administrative Assistant/Receptionist
Imperial Cleaning
01.2025 - 01.2026
Administrative Assistant
Mr. Does All
10.2023 - 12.2024
Server
Margaritas Cafe
02.2020 - 09.2023
High School Diploma -
Hempstead High School