Daniel Pezzo
Clermont
Summary
Dedicated Rental Sales Representative known for exceptional customer service and teamwork. Experienced in managing rental agreements and inventory, contributing to enhanced client satisfaction and streamlined operations.
Overview
6
6
years of professional experience
Work History
Rental Representative
Hertz Car Rental
Kissimmee, FL
02.2024 - 08.2024
- Facilitated vehicle rentals by accurately processing customer reservations and payments.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Conducted vehicle inspections to ensure safety and cleanliness standards were met before rental.
- Managed inventory of rental vehicles, tracking availability and coordinating maintenance needs.
- Trained new staff on rental procedures, enhancing team efficiency and service quality.
- Streamlined check-in/check-out processes, reducing wait times for customers during peak periods.
- Increased customer satisfaction by providing personalized rental solutions and exceptional service.
- Placed sales calls and handled sales for incoming customer calls.
- Processed rental transactions efficiently, ensuring accuracy in documentation and timely payment collection.
Rental Sales Representative
Penske Truck Leasing
Warren, MI
11.2021 - 07.2022
- Assisted customers in selecting rental vehicles based on needs and preferences.
- Provided information on pricing, availability, and rental policies to enhance customer experience.
- Processed rental agreements accurately and efficiently to ensure smooth transactions.
- Managed vehicle inventory by performing regular inspections and coordinating maintenance schedules.
- Utilized rental management software for tracking transactions and managing customer relationships.
- Maintained updated knowledge of inventory, ensuring accurate recommendations to customers based on their needs.
- Negotiated contracts with vendors, securing beneficial terms for the company''s rental fleet additions or replacements.
- Handled financial transactions accurately, maintaining proper documentation for each rental agreement made with customers.
- Drafted quotes, confirmed orders, and managed transfers to handle rental needs efficiently.
Sales Associate
Lowes Home Improvment
Rochester Hills, MI
04.2021 - 06.2021
- Assisted customers in product selection and provided knowledgeable recommendations.
- Maintained organized displays to enhance product visibility and customer engagement.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate sales records.
- Collaborated with team members to achieve store merchandising standards and promotional setups.
- Resolved customer inquiries and concerns, fostering a positive shopping experience.
- Participated in inventory management, including stock replenishment and organization of merchandise.
Shopper
Amazon
Auburn Hills, MI
10.2020 - 03.2021
- Executed order fulfillment processes to ensure timely delivery of customer purchases.
- Assisted in maintaining inventory accuracy through regular stock checks and updates.
- Collaborated with team members to optimize picking and packing workflow efficiency.
- Adapted quickly to changing priorities in a fast-paced work environment.
Pizza Cook
Tania's Pizza
Royal Oak, MI
11.2018 - 06.2020
- Prepared pizza dough from scratch, ensuring consistent quality and texture.
- Operated commercial ovens, monitoring cooking times for optimal results.
- Collaborated with team members to streamline order preparation and improve service speed.
- Maintained cleanliness and organization of kitchen workspace, adhering to health standards.
Education
BBA - Business Administration And Management
Valencia College
Orlando, FL07-2028
Skills
- Goal oriented
- Teamwork orientation
- Documentation management
- Industry awareness
- Rental agreement
- Rental market
- Rental transactions
- Contract management
- Teamwork
Languages
Spanish
Full Professional
English
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
Rental Representative
Hertz Car Rental
02.2024 - 08.2024
Rental Sales Representative
Penske Truck Leasing
11.2021 - 07.2022
Sales Associate
Lowes Home Improvment
04.2021 - 06.2021
Shopper
Amazon
10.2020 - 03.2021
Pizza Cook
Tania's Pizza
11.2018 - 06.2020
BBA - Business Administration And Management
Valencia College