Daniel Phelps
Saint Augustine
Summary
Dedicated Owner/Operator with extensive experience in plumbing services. Skilled in developing service protocols and overseeing project management to ensure quality and customer satisfaction. Committed to fostering strong client relationships and optimizing inventory management.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Owner/Operator
Phelps Plumbing LLC
Saint Augustine, IL
03.2018 - Current
- Operated plumbing business, managing daily operations and client relationships.
- Developed and implemented service protocols to enhance customer satisfaction and efficiency.
- Oversaw project management from initial estimates to final inspections, ensuring quality standards.
- Managed inventory, procurement, and equipment maintenance for operational effectiveness.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Lead Plumber
Roto Rooter St Augustine
Saint Augustine, FL
07.2003 - 02.2018
- Supervised plumbing team to ensure compliance with safety standards and efficient workflow.
- Diagnosed plumbing issues using advanced tools and techniques for effective solutions.
- Developed training programs for new hires, enhancing skills and knowledge in plumbing practices.
Education
High School Diploma -
R.E Lee
Springfield, VA05-1994
Skills
- Inventory management
- Relationship management
- Strong work ethic
- Decision-making
Certification
- Licensed Registered Master Plumber - Active
- Backflow Training - Non- Active
Timeline
Owner/Operator
Phelps Plumbing LLC
03.2018 - Current
Lead Plumber
Roto Rooter St Augustine
07.2003 - 02.2018
High School Diploma -
R.E Lee