Daniel Pluhar
Holmdel,NJ
Summary
Dynamic Night Store Manager with hands-on experience at Saker Shop Rite, excelling in team leadership. Proven problem solver, enhancing customer satisfaction and reducing shrinkage rates in theft. Skilled in operations management and fostering strong relationships, ensuring a clean and safe environment while mentoring new staff for success.
Experienced with night store operations, including team supervision, inventory replenishment, and customer service. Utilizes strong organizational skills and effective communication to drive store performance. Track record of open communication with staff and hands on team work, maintaining operational efficiency and fostering positive work environment.
Overview
18
18
years of professional experience
Work History
Night Store Manager. ( Seeking Day Shift)
Saker Shop Rite
03.2023 - Current
- Oversee daily and evening store operations.
- Help with hands on replenishment of stock to store shelves.
- Enhance customer satisfaction by addressing and resolving complaints in a timely matter.
- Provide exceptional customer service, assisting shoppers in locating products, answering questions, and offering recommendations when needed.
- Oversee the efficient unloading of delivery trucks, verifying accuracy of shipments and ensuring proper storage of products when needed.
- Mentored new employees in company policies, best practices, and job-specific tasks to promote fast acclimation to the role.
- Reduced shrinkage rates through diligent monitoring of security cameras as needed.
- Streamlined store operations, delegating tasks to team members based on individual strengths and skills.
- Ensured a clean, safe, and organized store environment for both customers and employees by enforcing safety protocols and maintaining high standards of cleanliness.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Report issues to higher management with great detail.
- Over see all store closing procedures including locking all tills into the safe and setting alarm.
- Secure and lock all exterior doors.
- Verify drop deposits and pick ups by Armor Truck Guards.
- Communicate all issues with night Crew Chief and overnight staff.
- Execute employee write up and dismissal when needed.
Shared Owner Marketing & Advertising Co.
Cruzin the Town
11.2012 - Current
- Sales
- Video Production and Photography
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Consulted with customers to assess needs and propose optimal solutions.
Dearborn Market
Saker Shop Rite
05.2016 - 03.2023
- Key Holder - Closer.
- Helped in all departments :
- Produce, Deli, Meat, Sea Food, Nursery and Receiving.
- Head Delivery Driver of Catering, Nursery and Store Product transfers between Saker Shop Rite Stores.
- Heavy Machine Operated - Trainer.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Demonstrate respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Structural Maintenance
- Proven ability to learn quickly and adapt to new situations.
Security Guard
Us Securities Associates
11.2008 - 03.2016
- ECT Certified in CPR, AED-Defibrillator, Heimlich Maneuver, SORA certified through the New Jersey State Police.
- Assist all emergency personal.
- Drive and foot patrol.
- Keep detailed daily log of all activities including medical and complaint reports.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Mail Carrier
US Postal Service
07.2014 - 01.2015
- Drive and Walk mail delivery.
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
Head of Painting & Maintenance Department.
Forman Industries.
09.2007 - 11.2008
- Licensed to operate heavy machinery including:
- Pallet Jack, Fork Lift, Scissor Lift, Star Wars, Cherry Picker etc.
- Order all Supplies.
- Paint all products built by Forman Industries.
- Maintained clean inside and outside work shop environment with the safely removal of all debris and chemicals.
- Worked effectively in fast-paced environment.
Education
High School Diploma -
Middletown High School North
Middletown NJ06-2002
Skills
- Problem Solver
- Excellent People Skills
- Team Leader
- Hands on experience in management
- Heavy Machine Operator
- Employee training
Timeline
Night Store Manager. ( Seeking Day Shift)
Saker Shop Rite
03.2023 - Current
Dearborn Market
Saker Shop Rite
05.2016 - 03.2023
Mail Carrier
US Postal Service
07.2014 - 01.2015
Shared Owner Marketing & Advertising Co.
Cruzin the Town
11.2012 - Current
Security Guard
Us Securities Associates
11.2008 - 03.2016
Head of Painting & Maintenance Department.
Forman Industries.
09.2007 - 11.2008
High School Diploma -
Middletown High School North
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