Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniel Poirier

Putnam

Summary

Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains, and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.

Overview

12
12
years of professional experience

Work History

Team lead

Wal-Mart Supercenter
Brooklyn
01.2020 - Current
  • Led team meetings to coordinate daily operations and address staffing needs.
  • Trained new associates on company policies and customer service standards.

Support Manager

Wal-Mart Supercenter
Brooklyn
11.2019 - 01.2020
  • Managed customer support initiatives to enhance service quality and satisfaction.
  • Trained and supervised team members in customer service protocols and best practices.
  • Coordinated communication between departments to resolve customer inquiries efficiently.

Department Manager

Wal-Mart Supercenter
Brooklyn
10.2019 - 11.2019
  • Managed daily operations and ensured compliance with company policies.
  • Trained and mentored team members to enhance performance and teamwork.
  • Oversaw inventory management and maintained optimal stock levels.

Stocking Associate

Wal-Mart Supercenter
Brooklyn
09.2017 - 10.2019
  • Stocked shelves and displays with merchandise to maintain store organization.
  • Ensured products were properly labeled and priced for customer clarity.
  • Assisted in inventory management by tracking stock levels and reordering items.

Cashier

Wal-Mart Supercenter
Brooklyn
07.2014 - 09.2017
  • Processed customer transactions efficiently and accurately at high-volume register.
  • Assisted customers with product inquiries and provided friendly service.
  • Maintained a clean and organized checkout area for better customer experience.

Education

Killingly High School
Brooklyn, Connecticut

Skills

  • Team leadership
  • Performance management
  • Process improvement
  • Staff training
  • Conflict resolution
  • Customer service

Timeline

Team lead

Wal-Mart Supercenter
01.2020 - Current

Support Manager

Wal-Mart Supercenter
11.2019 - 01.2020

Department Manager

Wal-Mart Supercenter
10.2019 - 11.2019

Stocking Associate

Wal-Mart Supercenter
09.2017 - 10.2019

Cashier

Wal-Mart Supercenter
07.2014 - 09.2017

Killingly High School
Daniel Poirier