Daniel Quinn
San Diego,CA
Summary
I was born and raised in San Diego, and have lived there most of my life. I like to socialize and make friends and I am passionate about the relationships I make and I cherrish the experiences that come with those relationships. Through my childhood and teenage years, I played sports like football, baseball, and lacrosse and found my interest in active hobbies. I like to go hiking, working out, listening to music, building models and Legos, reading books, and many other activities. I belong as a member of The Church of Jesus Christ of Latter Day Saints and I have held some callings. I have had the privilege to serve as a priest in my home ward and have held the calling of elders Quorum counselor. I have been able to gladly be of service and be served, and I greatly cherrish how my life has turned out since being apart of this church.
Overview
4
4
years of professional experience
Work History
Service Advocate
Target
Poway, CA
05.2023 - 04.2024
- Handled customer complaints in a professional manner, escalating as necessary to ensure resolution.
- Developed relationships with customers through proactive outreach efforts.
- Assisted customers in resolving service issues and product returns
- Trained and well skilled in many different departments to have optimized utility outreach for the store
FRONT END CASHIER
target
San Diego, CA
04.2022 - 09.2022
- Assisted customers by providing information and resolving complaints.Kept checkout area clean and tidy by organizing shelves and wiping down belt.Resolved errors in cash and credit card transactions.Helped customers locate merchandise and answered questions about products.
SHIFT LEADER
Jersey Mike's Subs
San Diego, CA
09.2020 - 09.2021
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.Oversaw talented team by actively communicating project information, remedying issues and delivering positive feedback.Trained new employees and delegated daily tasks and responsibilities.Enforced company policies and regulations with employees.Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
TEAM MEMBER
Rubio's Coastal Grill
San Diego, CA
12.2019 - 03.2020
- I Contributed to team success by completing jobs quickly and accurately.Pursued learning opportunities to advance knowledge and take on leadership positions.Kept work areas clean, organized and safe to promote efficiency and team safety.Developed strong cooperative relationships with coworkers and managers.
Education
COMPLETED COURSEWORK TOWARDS HIGH SCHOOL DIPLOMA - Software Engineering
Brigham Young University - Idaho
Skills
- Creative Problem-Solving
- Cash Handling
- Complaint Resolution
- Safety Processes And Procedures
- Daily Workflows
- Stocking And Replenishing
- Facility Cleaning
- Guest Satisfaction
- Product Knowledge
- Client Issue Resolution
- Customer Engagement
Timeline
Service Advocate
Target
05.2023 - 04.2024
FRONT END CASHIER
target
04.2022 - 09.2022
SHIFT LEADER
Jersey Mike's Subs
09.2020 - 09.2021
TEAM MEMBER
Rubio's Coastal Grill
12.2019 - 03.2020
COMPLETED COURSEWORK TOWARDS HIGH SCHOOL DIPLOMA - Software Engineering
Brigham Young University - Idaho