Daniel Quiros
San Francisco,CA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
5
5
years of professional experience
Work History
HR Benefits Specialist
Homebridge
SAN FRANCISCO , CALIFORNIA
04.2023 - Current
- Recorded and documented customer interactions, inquiries, complaints, comments, and actions taken to facilitate benefits enrollments, garnishment inquiries, and Qualifying Life Event changes while providing explanations.
- Received and processed wage withholding requests including tax related wage garnishments, child support withholdings, and Medical support notices.
- Completed employment verifications for all employees, providing hire dates, current work status, and wage information.
- Successfully navigated ADP Workforce Now, BambooHR, Medsys, Greenhouse recruitment platforms along with Zendesk ticketing system and various other tools such as TIAA retirement Plan Focus and BRI benefits tracker (Benefits Resource).
- Responded promptly to inquiries from managers or employees regarding eligibility status or other concerns about their benefits package.
- Coordinated open enrollment activities including meetings and communication campaigns.
FRONT DESK RECEPTIONIST
HOMEBRIDGE
SAN FRANCISCO , CALIFORNIA
08.2021 - 04.2023
- Provided exceptional customer service for Health Care Providers by answering inquiries about availability changes, time off requests, and communication with supervisors or HR staff
- Effectively handled supervisor requests for PPE, client funds, and emergency cleaning supplies received at the front desk
- Managed letters, recruiting paperwork, and private documentation for pickup by Providers upon reception from supervisors, HR, recruiters, and managers.
- Managed new hire sign-in process and facilitated communication with the training department.
SUBSIDY PROVIDER COORDINATOR
CHILDREN'S COUNCIL OF SAN FRANCISCO
SAN FRANCISCO , CALIFORNIA
05.2019 - 07.2021
- Working with potential child care providers over the phone, in person, and through email to start the process of becoming an approved childcare provider
- Process correct paperwork for relative or a non-relatives by making sure the person applying does finger printing and back ground checks through social services and keeping all paperwork up to date including identification documents and provider forms expected to be filled for Children's Council's records.
Education
Human Psychology -
CITY COLLEGE OF SAN FRANCISCO
SAN FRANCISCO, CALIFORNIA05.2016
High School Diploma -
WALLENBERG HIGH SCHOOL
SAN FRANCISCO, CALIFORNIA06.2010
Skills
- Exceptional Communication and Listening Skills
- Bilingual: English and Spanish
- Strong Organizational Skills
- BambooHR system
- Zendesk support ticketing system
- Benefits Administration and explanation
- ADP Workforce Now
- Employee benefits practices
Timeline
HR Benefits Specialist
Homebridge
04.2023 - Current
FRONT DESK RECEPTIONIST
HOMEBRIDGE
08.2021 - 04.2023
SUBSIDY PROVIDER COORDINATOR
CHILDREN'S COUNCIL OF SAN FRANCISCO
05.2019 - 07.2021
Human Psychology -
CITY COLLEGE OF SAN FRANCISCO
High School Diploma -
WALLENBERG HIGH SCHOOL
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