Collaborative individual with expertise in providing exemplary service regarding benefits support. Multitasking Benefits Specialist knowledgeable in state and federal regulations and maintaining employee confidentiality.
Overview
6
6
years of professional experience
Work History
HR Benefits Specialist
CRi
11.2022 - Current
Administer UKG system for managing leave (FMLA/LOA, ADA, and USERRA), overseeing termination processes, and handling payroll processing
Coordinate annual open enrollment processes, communicate benefit options, deadlines, and changes to employees, and facilitate enrollment through online platforms
Manage relationships with benefit vendors, including insurance carriers, brokers, and third-party administrators
Conduct new hire onboarding, presenting orientation sessions, processing paperwork, and facilitating training sessions to ensure a smooth transition for new employees
Assist in the development and implementation of HR policies and procedures to promote a positive work culture and ensure legal compliance
Collaborate with supervisors and managers to implement safety protocols and preventative measures to reduce the risk of workplace injuries and mitigate potential workers’ compensation claims.
Access control administrative assistant
SDSU Housing Office
01.2020 - 08.2021
Prepared and edited documents, reports, presentations, and spreadsheets using
Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace
Maintained and organized filing systems, both physical and digital, to ensure easy
access to important documents and information
Supported in directing phone calls, responding to emails, and handling student
inquiries
Operated and maintained manual and technical based access control, security
cameras, key systems, databases, and equipment for university systems.
Peer Couch Advisor
SDSU Wellness Center
03.2020 - 08.2020
Prepared and facilitated academic support workshops focusing on class
registration, covid transition and consulting with academic advisors
Conducted intake assessments to identify students' needs, strengths, and
areas for growth, and tailored coaching plans accordingly
Maintained confidentiality records relating to academics and personal files
Developed weekly reports on each student and their progress, and of weekly
activities
Organized and led group activities and discussions to foster camaraderie
among students and promote a sense of belonging within the university
community.
Marketing Analytics Intern
SANDMARC
06.2018 - 08.2018
Assisted customers in navigating online platforms, troubleshooting
technical issues, and utilizing self-service tools
Supported market research initiatives by collecting and analyzing data
related to consumer preferences, purchasing behavior, and market trends
Utilized survey tools and conducted interviews to gather primary data
from target demographics for various research projects
Assisted in preparing comprehensive reports and presentations
summarizing research findings and actionable insights to clients
Participated in brainstorming sessions to generate innovative ideas for
product development and marketing strategies based on consumer
insights
Created engaging content for social media posts, blog articles, and email
newsletters to enhance brand visibility and engagement.
Education
Bachelor of Science - Management
Information Systems
San Diego State University
San Diego, CA
Skills
Payroll Processing
Verbal and written communication
New employee enrollment
UKG Work Flow
Documentation And Reporting
Termination Procedures
FMLA comprehension
Employee benefits laws
Worker's compensation
Customer Service
Microsoft Office 365( Excel, Sway, planner)
Google workspace
Asana
Sharepoint
Bilingual
Timeline
HR Benefits Specialist
CRi
11.2022 - Current
Peer Couch Advisor
SDSU Wellness Center
03.2020 - 08.2020
Access control administrative assistant
SDSU Housing Office
01.2020 - 08.2021
Marketing Analytics Intern
SANDMARC
06.2018 - 08.2018
Bachelor of Science - Management
Information Systems
San Diego State University
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