Daniel Reed
Oklahoma City,OK
Summary
Results-driven Operations Leader with 15 years of experience in performance assessment and standards enforcement across large organizations. Expertise in data analysis, structured evaluation frameworks, and team coaching to drive measurable improvements. Proficient in quality assurance, rubric-based assessment, and process optimization, with strong decision-making skills in high-volume environments. Bilingual in English and Spanish.
Overview
13
13
years of professional experience
Work History
L6 Operations Manager
Amazon
11.2025 - Current
- Led large-scale operations in high-volume environment, ensuring adherence to performance, productivity, and quality standards.
- Analyzed operational data and performance metrics to identify trends and evaluate outcomes, enhancing decision-making accuracy.
- Implement process improvements that strengthen consistency, reduce errors, and improve evaluation quality.
- Conducted structured performance reviews and delivered actionable feedback to leaders and employees, fostering continuous improvement.
- Ensure compliance with company policies, safety standards, and operating procedures.
L5 Area Manager II
Amazon
02.2024 - 11.2025
- Monitored KPIs and performance metrics to identify improvement opportunities, enhancing operational standards.
- Supervised frontline teams to ensure optimal performance in a fast-paced operational setting.
- Coached team members to improve accuracy and achieve better results.
- Led employee onboarding, training, and process standardization efforts.
Principal
Westmoore High School
08.2022 - 01.2024
- Directed operations for 2,600-student campus, supervising over 200 staff to ensure effective educational environment.
- Led team of administrators in streamlining daily operations and executing long-term planning initiatives.
- Managed budgets, staffing, and resource planning.
- Developed training systems that enhanced consistency and accountability among staff.
- Conducted formal evaluations using structured rubrics, standardized criteria, and performance frameworks.
Principal
Southmoore High School
08.2015 - 05.2022
- Led training initiatives and coordinated operational planning for effective implementation.
- Managed school operations and developed staff to enhance campus performance.
- Evaluated employee performance to identify areas for continuous improvement.
- Ensured compliance with district, state, and federal requirements.
Principal
Moore West Junior High
08.2013 - 05.2015
- Supervised staff, coordinated campus operations, and implemented programs to enhance educational experiences.
- Developed onboarding processes and support systems to facilitate staff integration and collaboration.
- Monitored performance metrics and streamlined operational workflows to enhance service delivery.
Education
Master of Arts - Educational Leadership
Southern Nazarene University
Bethany, OK08-2007
Bachelor of Science - Natural Science Education
Southwestern Oklahoma State University
Weatherford, OK07-1998
Skills
- Operations Management
- Project management
- Process Improvement
- KPI Development
- Quality assurance
- Root Cause Analysis
- Performance Evaluation
- Data analysis
- Operational Strategy
- Training & Development
- Bilingual Communication (English/Spanish)
Timeline
L6 Operations Manager
Amazon
11.2025 - Current
L5 Area Manager II
Amazon
02.2024 - 11.2025
Principal
Westmoore High School
08.2022 - 01.2024
Principal
Southmoore High School
08.2015 - 05.2022
Principal
Moore West Junior High
08.2013 - 05.2015
Master of Arts - Educational Leadership
Southern Nazarene University
Bachelor of Science - Natural Science Education
Southwestern Oklahoma State University