Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniel Rice

Las Vegas,NV

Summary

Dynamic and dedicated professional with a strong foundation in customer service, developed through hands-on experience in fast-paced environments such as fast food and department stores. Proven ability to maintain high standards of service while demonstrating exceptional work ethic, attention to detail, and punctuality. Eager to embrace new challenges and continuously develop skills that enhance the customer experience and support organizational goals. Committed to fostering positive relationships with clients and colleagues, aiming to contribute effectively in a service-oriented role while pursuing personal and professional growth.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

Multipure
Las Vegas, NV
11.2022 - 07.2026
  • 7251 Cathedral Rock Drive - 702-360-8880
  • Resolved customer inquiries and complaints through effective communication and problem-solving strategies.
  • Streamlined order processing by utilizing CRM software for efficient tracking and follow-up.
  • Developed and maintained positive relationships with customers, enhancing overall satisfaction levels.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Cashier, Cook, Prep

Raising Cane’s
Las Vegas, NV
08.2020 - 11.2022
  • 10050 W Sahara Ave – (702) 489-2555
  • Processed customer transactions efficiently using POS system.
  • Maintained accurate cash drawer balances throughout shifts.
  • Assisted in training new team members on register operations.
  • Provided exceptional customer service, resolving inquiries promptly.
  • Implemented strategies to enhance checkout speed and efficiency.

Retail Order Picker

Target
Las Vegas, NV
11.2019 - 01.2020
  • 4155 S Grand Canyon Dr. – (702) 251-0330
  • Seasonal Position
  • Accurately picked and packed orders using handheld scanners, ensuring timely delivery to customers.

Food Prep & Cashier

McDonald’s
Las Vegas, NV
07.2019 - 11.2019
  • 10290 W Charleston Blvd – (702) 304-2637
  • Maintained accurate cash drawer and balanced registers at shift end.

Education

Associate of Arts - Hospitality Management

College of Southern Nevada
Las Vegas, NV
06-2030

High School Diploma -

Nevada State High School
Las Vegas, NV
05-2018

Skills

  • Customer relations
  • Attentive listening
  • Problem-solving skills
  • Efficient data entry
  • Call center experience
  • Computer proficiency

Timeline

Customer Service Representative

Multipure
11.2022 - 07.2026

Cashier, Cook, Prep

Raising Cane’s
08.2020 - 11.2022

Retail Order Picker

Target
11.2019 - 01.2020

Food Prep & Cashier

McDonald’s
07.2019 - 11.2019

Associate of Arts - Hospitality Management

College of Southern Nevada

High School Diploma -

Nevada State High School