Daniel Rios
San Antonio,TX
Summary
Self-motivated, punctual, and experienced individual in training, leadership, and conflict resolution. My current success as a Career Counselor is a result of my interpersonal skills, genuine care for people and proficiency in employee development. My worth ethic and adaptability also play huge roles in why I've continually surpassed company goals in my region. I acredit this,also, to all the associates that I've trained across 10+ locations. I am eager to continue my growth in leadership/training in a long-lasting role, while applying my experience in values-based leadership and thorough training. Lsstly, I will be graduating this year with a Bachelors of Applied Technology in Operations Management from Northwest Vista College.
Overview
10
10
years of professional experience
Work History
Career Counselor
Texas Workforce Solutions
San Antonio, Texas
01.2025 - Current
- Utilized standardized tests to gauge student academic level and personal aptitude.
- Maintained comprehensive database and file systems of supporting document, test scores and history information.
- Connected with business and recruiters to build relationships and increase opportunities for students.
- Provided individualized counseling approaches based on socioeconomic status and cultural background.
Brand Ambassador
Breville
San Antonio, TX
06.2024 - Current
- Developed and executed brand awareness campaigns to increase customer engagement.
- Organized promotional events to introduce new products and services to the public.
- Engaged customers through social media platforms to create a sense of community around the brand.
- Developed targeted courses to achieve company training objectives and enhanced skills of store associates and individuals in leadership roles.
- Organized and carried out promotional events, set up, and tore down event sites and interacted with customers.
Assistant Campus Coordinator
Great Hearts Academies
San Antonio, TX
07.2024 - 04.2025
- Maintained open, positive and proactive communication between educators and families.
- Addressed complaints head-on and initiated responses to facilitate prompt resolution.
- Backed up instructors with class-related, administrative, and student-specific problems.
- Prepared reports using academic or institutional data and information.
Wholesale Manager
Kurios Coffee Roasting
San Antonio, Texas
02.2023 - 10.2024
- Educated clients on the benefits of different types of coffees, brewing methods, and roast levels
- Maintained and operated coffee roasting equipment, including grinders and bean hoppers.
- Identified and developed new markets for products or services.
- Established relationships with key clients, while maintaining existing customer base.
Marketing Coordinator
Philos Cafe y Mas
San Antonio, TX
07.2022 - 10.2024
- Updated web pages and social media profiles with engaging and current content.
- Executed updated marketing plans to increase branding exposure, customer traffic and sales.
- Planned and produced highly effective experiential marketing events.
- Developed and implemented strategic marketing campaigns, including site promotions and engaging digital content.
Registered Behavior Technician
Behavior Supports
San Antonio, TX
09.2023 - 08.2024
- Collected and analyzed data and monitored progress and efficacy of individualized treatment plans.
- Understood autism spectrum disorder, associated behaviors and optimum treatments.
- Exercised confidentiality and discretion to maintain HIPAA requirements.
- Planned and implemented individualized interventions as part of behavior treatment plans.
Content Moderator
Instagram
San Antonio, TX
05.2022 - 05.2023
- Managed content distribution for various online channels and social media platforms.
- Reviewed performance of content by capturing and assessing analytics figures.
- Supervised and coordinated work of reporters and other editors.
Website Support Engineer
Shopify Dbso
San Antonio, TX
04.2021 - 05.2022
- Analyzed customer requirements and developed technical solutions to support website operations.
- Installed, configured, tested, maintained and upgraded web-based applications and software systems.
- Resolved issues related to websites, networks and hardware and software components.
Registered Behavior Technician
Behavioral Innovations
San Antonio, TX
10.2020 - 04.2022
- Collected and analyzed data and monitored progress and efficacy of individualized treatment plans.
- Understood autism spectrum disorder, associated behaviors and optimum treatments.
- Exercised confidentiality and discretion to maintain HIPAA requirements.
- Assisted with building life and social skills useful for everyday activities and interactions.
- Applied proven strategies to positively affect client behaviors.
Behavior Specialist
SAISD
San Antonio, TX
02.2018 - 06.2021
- Provided classroom support throughout planned instruction and individual lessons.
- Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
- Delivered instruction individually or in small groups with support from instructor.
Shift Manager
Starbucks
San Antonio, TX
07.2016 - 12.2017
- Managed daily cash intake by counting out registers and tabulating profits.
- Helped employees accomplish tasks during peak periods.
- Communicated with other shift managers to facilitate continuum of customer service.
Pantry Supervisor
Christian Hope Resource Center
San Antonio, TX
08.2015 - 08.2016
- Directed the stocking of shelves with food items and other necessary supplies.
- Organized inventory and ensured that all products were correctly labeled, priced, and rotated.
- Monitored pantry staff performance to ensure efficient operations.
- Coordinated onboarding and orientation for new volunteers.
Education
Bachelor of Science - Operations Management
Northwest Vista College
San Antonio, TX01-2025
Associate of Arts - Applied Behavior Analysis
San Antonio College
San Antonio, TX01-2020
Project Management Certification -
Coursera
San Antonio, TX04-2025
Career Coach Certification -
Coursera
San Antonio03-2025
Google Cybersecurity Certification -
Coursera
San Antonio03-2025
Skills
- Supervision & Leadership
- Content Management
- Team Building
- Fluent in Spanish
- Microsoft Applications
- First Aid/CPR
- Conflict Resolution
- Applied Behavioral Analysis
- Program Marketing
- Customer Relationship Management (CRM)
- Partnership Marketing
- Sales and Market Development
- Applied Behavior Analysis
- IT service management
- Web development
- Sales leadership development
- Technical training
- Product demonstrations
- Product training
- Sales expertise
- Project development
- Project management
Timeline
Career Counselor
Texas Workforce Solutions
01.2025 - Current
Assistant Campus Coordinator
Great Hearts Academies
07.2024 - 04.2025
Brand Ambassador
Breville
06.2024 - Current
Registered Behavior Technician
Behavior Supports
09.2023 - 08.2024
Wholesale Manager
Kurios Coffee Roasting
02.2023 - 10.2024
Marketing Coordinator
Philos Cafe y Mas
07.2022 - 10.2024
Content Moderator
Instagram
05.2022 - 05.2023
Website Support Engineer
Shopify Dbso
04.2021 - 05.2022
Registered Behavior Technician
Behavioral Innovations
10.2020 - 04.2022
Behavior Specialist
SAISD
02.2018 - 06.2021
Shift Manager
Starbucks
07.2016 - 12.2017
Pantry Supervisor
Christian Hope Resource Center
08.2015 - 08.2016
Bachelor of Science - Operations Management
Northwest Vista College
Associate of Arts - Applied Behavior Analysis
San Antonio College
Project Management Certification -
Coursera
Career Coach Certification -
Coursera
Google Cybersecurity Certification -
Coursera