Paige McLennan
Ferndale,MI
Summary
Dedicated and results-driven professional with extensive experience in career coaching, workforce development, and people management. Proven ability to communicate effectively with diverse populations, adapt to changing priorities, and lead teams while maintaining a strong work ethic and professional demeanor. Recognized for reliability, exceptional problem-solving skills, and a steadfast commitment to fostering individual and organizational success. Passionate about empowering others to achieve career goals through tailored guidance and support.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Career Counselor
Goodwill Industries of Mid-Michigan
Flint, MI
05.2023 - Current
- Conduct comprehensive needs assessments to identify performance gaps and develop targeted learning and employment solutions.
- Train and mentor newly hired staff to ensure effective onboarding and role readiness.
- Analyze and evaluate training effectiveness and program outcomes to support continuous improvement.
- Maintain a full-time schedule (40 hours per week) while managing multiple priorities and client caseloads.
Lead Career Coach
Goodwill Industries of Mid-Michigan
Flint, MI
11.2021 - 05.2023
- Supported program participants in developing job skills while encouraging independence and self-sufficiency.
- Assisted individuals in operating micro-enterprises in alignment with their Individual Plan of Service.
- Guided with banking activities, financial records, and required documentation to support consumer businesses.
Manager
Wireless Advocates
Bloomfield Hills, MI
09.2016 - 11.2021
- Managed daily retail operations, including staff scheduling, performance management, and training.
- Supervised and motivated team members to achieve sales goals and maintain high standards of customer service.
- Resolved customer concerns and employee issues using effective conflict resolution strategies.
- Oversaw inventory control, compliance with company policies, and accurate sales reporting.
- Recognized for reliability, leadership, and the ability to adapt in a fast-paced, high-volume environment.
Education
Associate of Science - Restaurant and Culinary Management
The Art Institute
Novi, MI01.2015
Skills
- Conflict Resolution
- Staff Supervision & Training
- Career Coaching & Workforce Development
- Program Evaluation & Needs Assessment
- Problem Solving & Critical Thinking
- Professional Written & Verbal Communication
- Microsoft Office Suite
- Attention to Detail
- Reliable, Trustworthy, and Ethical Work Practices
- Relationship building
- Documentation
- Program coordination
- Confidentiality practices
Certification
- First Aid/CPR Certified
- Certified in Bloodborne Pathogens
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteHybridSalary Range
$52000/yr - $100000/yrTimeline
Career Counselor
Goodwill Industries of Mid-Michigan
05.2023 - Current
Lead Career Coach
Goodwill Industries of Mid-Michigan
11.2021 - 05.2023
Manager
Wireless Advocates
09.2016 - 11.2021
Associate of Science - Restaurant and Culinary Management
The Art Institute