Daniel Rios
Danbury,NE
Summary
Experienced in collaborating with cross-functional teams to meet operational goals, demonstrating effective communication and teamwork skills. Trained new employees on procedures and best practices, ensuring alignment with seasonal demands and maintaining high standards of service. Recognized for attention to detail in order accuracy and problem-solving abilities while managing inventory restocking and food preparation tasks. Proven ability to maintain cleanliness and safety standards in fast-paced environments, contributing to overall efficiency.
Overview
2
2
Languages
9
9
years of professional experience
Work History
Crew Member
Dunkin' Donuts
New Milford, Connecticut
10.2023 - 03.2025
- Collaborated with cross-functional teams to meet operational goals.
- Cross-trained new employees thoroughly and professionally.
- Analyzed seasonal trends to align promotions with customer demand.
- Delivered exceptional customer service, earning recognition from management.
Crew Member
Five Guys
Waterbury, CT
06.2022 - 04.2023
- Took orders accurately on register and POS system
- Cleaned dining area, kitchen surfaces, and service equipment
- Prepared fresh burgers, fries, and shakes to company standards
Switchboard
Sonic
Waterbury, CT
02.2020 - 03.2022
- Completed day-to-day duties accurately and efficiently.
- Identified the needs of customers promptly and efficiently and promoted high customer satisfaction by resolving problems.
- Provided support and guidance to co-workers to maintain a collaborative work environment.
Shift Manager
Shake Shack
Waterbury, Connecticut
09.2016 - 12.2019
- Managed opening and closing tasks for dining area and kitchen, ensuring efficient workflow and preparedness for service.
- Supervised shift operations at Shake Shack, enhancing team collaboration and guest satisfaction.
- Trained crew on station procedures, food safety, and service standards.
- Balanced cash register and sales records, maintaining accurate financial accountability and inventory oversight.
Education
Central High School
Bridgeport, CTSkills
- Food preparation and safety
- Order accuracy
- Inventory restocking
- Attention to detail
- Time management
- Teamwork and collaboration
- Problem solving
- Effective communication
Languages
English
Native/ Bilingual
Spanish
Limited
Timeline
Crew Member
Dunkin' Donuts
10.2023 - 03.2025
Crew Member
Five Guys
06.2022 - 04.2023
Switchboard
Sonic
02.2020 - 03.2022
Shift Manager
Shake Shack
09.2016 - 12.2019
Central High School