Daniel Rivera
San Antonio,TX
Summary
Comprehensive knowledge in automotive parts and systems. Demonstrated proficiency in inventory management, customer service, and team collaboration. Leveraged strong problem-solving skills to streamline processes, improve efficiency, and contribute positively to operational success. Skilled communicator adept at building lasting relationships with professional customers and retail customers to promote excellent customer service, and personal and store sales growth.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Certified Parts Professional
O'Reilly Auto Parts
Helotes, TX
05.2024 - Current
- Maintained accurate inventory records and ensured timely ordering of parts.
- Provided technical advice to customers regarding parts selection, availability and installation.
- Managed part returns from customers for warranty replacements or refunds.
- Opened crates to replenish stocked items in proper aisles.
- Welcomed customers, offering assistance to help find store items.
- Counted and balanced cashier drawers.
- Answered phone calls to assist customers with questions and orders.
- Greeted customers promptly and responded to questions.
Team Associate
Walmart
Helotes, TX
11.2023 - 03.2024
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
Education
Some College (No Degree) - Automotive Technology
St. Philip's College
San Antonio, TX05-2026
High School Diploma -
Sandra Day O'Connor High School
Helotes, TX05-2024
Skills
- Automotive systems
- Technical knowledge
- Parts identification
- Returns processing
- Vehicle operations knowledge
- Clean Driving Record
- Order Fulfillment
- Inventory Auditing
- Ordering parts
- ID Verification
- Cash Register Operation
- Drawer balancing
- Customer Service
- Product restocking
- Money Handling
- POS Systems
- Battery Installation
Certification
- Unrestricted Class C Drivers License
- Certified Parts Professional
Affiliations
- Working on Vehicles
Timeline
Certified Parts Professional
O'Reilly Auto Parts
05.2024 - Current
Team Associate
Walmart
11.2023 - 03.2024
Some College (No Degree) - Automotive Technology
St. Philip's College
High School Diploma -
Sandra Day O'Connor High School
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