Connie Meyer

Maintain commercial customer relationships

· Provide GAS2 selling experience commercial customers

· Achieve personal / store sales goals and service objectives

· Provide day-to-day supervisory support for Team Members

· Collaborate with GM on coaching and developmental needs for Team Members

· Dispatch drivers ensuring delivery standards are achieved

· Maintain commercial stocking programs

· Build and maintain a network of second source suppliers

Achieve Sales Goals & Metrics – Drive commercial sales growth, maintain strong account relationships, and hit key performance targets through face-to-face and phone communication.

Customer Relationships & Communication – Serve as the primary contact for our commercial customers, ensuring proactive engagement and clear communication.

Leadership & Team Development – Train and develop drivers, commercial specialists, and team members while fostering a collaborative, results-driven culture.

Structure & Process Orientation – Plan efficient delivery routes, manage drivers, ensure timely product distribution, and uphold accurate documentation.

Expert Automotive Knowledge – Act as a consultative partner, providing research-based recommendations and expert advice to meet customer needs.

Account Management – Oversee billing, records, returns, and reconciliation of commercial accounts while ensuring accuracy.

Safety & Compliance – Maintain a safe work environment, enforce PPE usage, and follow fleet safety protocols.

Vehicle Maintenance – Ensure delivery vehicles are properly maintained and report any issues promptly.

Leadership – Assist the Store Manager in supervising, training, and developing high-performing employees, fostering a motivated and engaged team.

Communication – Maintain clear, effective interactions with both customers and employees, ensuring smooth store operations and positive experiences.

Metrics Mindedness – Monitor sales goals, inventory accuracy, and performance standards to drive business success.

Process Orientation – Follow structured store procedures, manage inventory, oversee cash handling, control shrink and ensure operational efficiency.

Teamwork – Work collaboratively with store staff and commercial department leaders to maintain seamless operations and customer service excellence.

Parts Sales & Inventory Management – Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.

Safety & Compliance – Enforce PPE use, promote risk management practices, and uphold company safety standards.

Commercial Account Support – Assist in managing commercial and hub departments to support timely deliveries and customer needs.

Problem Solving – Resolve customer concerns and store operational issues swiftly, always upholding company policies.