Summary
Overview
Work History
Education
Skills
Timeline
Generic

NATALIE M. ALONSO

Converse

Summary

To obtain a challenging position where my creativity, problem-solving skills, and experience engaging with customers. Using technology to enhance the clients experience while meeting personal and company’s expectations.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Killed at completing cash register transactions and maintaining accurate records of all transactions.

Overview

4
4
years of professional experience
2023
2023
years of post-secondary education

Work History

Commercial Parts Professional

Advanced Auto Parts
San Antonio
06.2024 - 03.2026
  • Assisted customers in identifying and selecting automotive parts and accessories.
  • Managed inventory levels to ensure availability of high-demand products.
  • Processed customer transactions accurately and efficiently at the point of sale.
  • Provided product knowledge and advice to enhance customer satisfaction and loyalty.
  • Trained new employees on store procedures, tools, and customer service standards.
  • Prepared quotes for potential clients based on their part requirements.

Cashier

Buc-ee’s
New Braunfels
12.2023 - 05.2024
  • Processed customer transactions efficiently at high-volume convenience store.
  • Maintained cleanliness and organization of checkout areas throughout shifts.
  • Assisted customers with product inquiries and provided friendly service.
  • Cash handling

bi-lingual sales associate

Tilly’s
07.2023 - 12.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other locations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

bilingual Customer service associate

Boot barn
08.2022 - 04.2023
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Provided product and service recommendations to guide customers on products to meet varying needs.

Education

High School Diploma -

Ronald Reagan High School
San Antonio, TX

Skills

  • Critical Thinking
  • Social Perceptiveness
  • Customer Satisfaction
  • Cash Register Operation
  • Product and Service Sales
  • Guest Relations
  • Parts identification
  • Team building
  • Attention to detail
  • Client relationship building
  • Customer relations

Timeline

Commercial Parts Professional

Advanced Auto Parts
06.2024 - 03.2026

Cashier

Buc-ee’s
12.2023 - 05.2024

bi-lingual sales associate

Tilly’s
07.2023 - 12.2023

bilingual Customer service associate

Boot barn
08.2022 - 04.2023

High School Diploma -

Ronald Reagan High School
NATALIE M. ALONSO