Daniel Robertson
House Springs,MO
Summary
Professional with strong background in customer interactions and service solutions, as well as a fast paced manufacturing environment. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Excellent adaptability as well as staying calm and collected even in challenging or stressful situations. Effective team collaborator and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
11
11
years of professional experience
Work History
General Laborer
True Manufacturing
11.2021 - Current
- Maintained clean and organized work environment to ensure safety and efficiency.
- Assisted in assembly line tasks, contributing to timely production goals.
- Collaborated with team members to streamline workflow and improve productivity.
- Trained new employees on safety protocols and operational procedures.
- Implemented process improvements that enhanced overall operational efficiency.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Notified supervisors of defective equipment or material.
- Performed quality checks on products and materials to identify any defects.
Delivery Driver
Walmart Spark Driver
11.2021 - Current
- Delivered groceries and other products promptly, ensuring adherence to safety protocols and company standards.
- Navigated routes efficiently, optimizing delivery times and enhancing customer satisfaction.
- Communicated effectively with customers to confirm delivery details and address inquiries.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
General Laborer/Machine Operator
Cambridge Air Solutions
10.2017 - 10.2021
- Monitored machine operation to correct malfunctions or defects by making adjustments.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Transported raw materials and goods within facility.
- Inspected results through quality checks.
- Complied with company and OSHA safety rules and regulations.
- Maintained equipment performance by lubricating and cleaning components.
- Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
- Tended operating machinery to identify equipment malfunctions and locate sources of product defects.
Kennel Attendant
No Leash Needed
01.2015 - 03.2017
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Worked 5 to 9-hour shifts with oversight of 50 animals in kennels or holding pens.
- Maintained animal health and wellbeing by brushing coat, trimming nails, cleaning ears and providing other types of basic care.
- Kept animals clean and free of contaminants to promote optimal health.
- Provided top-notch customer service to every customer and exceptional care to all animals.
- Kept animal coats clean and healthy with regular washing, grooming and trimming.
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Collected animal waste produced on walks and discarded in trash or approved receptacles.
- Cared for sick or injured animals by seeking out veterinary care and notifying owners.
Education
Associate of Arts - General Education
Saint Louis Community College
St Louis, MO05.2015
High School Diploma -
Northwest High School
Cedar Hill, MO06.2012
Skills
- Customer service
- Critical thinking
- Customer relations
- Problem resolution
- Conflict resolution
- Complaint handling
- Operations support
- Safety and compliance
- Equipment monitoring
- Project Management
- Materials management
- Assembly and production
- Equipment operation
- Manufacturing
- Material loading and unloading
- OSHA guidelines
- Forklift Operation
- Fiber Laser operation
- Assembly protocols
- Machinery operation
Timeline
General Laborer
True Manufacturing
11.2021 - Current
Delivery Driver
Walmart Spark Driver
11.2021 - Current
General Laborer/Machine Operator
Cambridge Air Solutions
10.2017 - 10.2021
Kennel Attendant
No Leash Needed
01.2015 - 03.2017
Associate of Arts - General Education
Saint Louis Community College
High School Diploma -
Northwest High School