Daniel Robinson
I’m a learning and development professional with over nine years of experience helping organizations improve performance through training, collaboration, and process improvement. My career has taken me from the classroom to corporate learning, where I now work as a Senior Training Specialist at AmeriHealth Caritas. I partner with cross-functional teams to develop training solutions that support business objectives, drive technology adoption, and improve the customer experience. Through my work supporting Salesforce CRM implementation, onboarding initiatives, and continuous learning programs, I’ve developed a passion for helping people embrace new technologies and business processes. I’m excited to bring my communication, problem-solving, and stakeholder collaboration skills to a Solutions Advisor role, where I can help customers understand how technology can solve real business challenges.
Work History
Senior Training Specialist
3 Years 6 Months- Partnered with business stakeholders to identify operational challenges and deliver enterprise learning solutions that improved business performance and supported strategic initiatives.
- Collaborated with cross-functional teams to optimize business processes, enhance contact center operations, and drive continuous improvement across the organization.
- Played a key role in the Salesforce CRM implementation by leading user enablement, developing onboarding programs, and supporting successful enterprise-wide technology adoption and change management.
Teacher
3 Years 6 Months- Designed and delivered engaging instruction in Economics, Government, and Personal Finance, using data-informed teaching strategies to improve student performance and learning outcomes.
- Managed both culturally and academically diverse classrooms by adapting instructional approaches to meet individual learning needs, fostering effective communication, collaboration, and academic growth.
History and Economics Teacher
1 Year 10 Months- Designed and delivered History and Economics instruction, translating complex concepts into engaging learning experiences while collaborating with school leadership to improve student performance and support continuous improvement initiatives.
Team Manager - Womens Lacrosse
3 Years 9 Months- Coordinated team logistics and managed game-day operations to ensure smooth athletic program execution, organized meals, laundry, recruiting visits, and team events, and facilitated film uploads for performance analysis.