Daniel Robson
Pittsburgh,PA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
13
13
years of professional experience
Work History
General Manager
Pizza Hut
09.2021 - 03.2023
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Developed and maintained relationships with customers and suppliers through account development.
Shift Manager
Pizza Hut
12.2017 - 09.2021
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Supervised ongoing daily production phases.
Shift Manager
Arby's
06.2010 - 11.2016
- Tracked receipts, employee hours, and inventory movements.
- Excelled in every store position and regularly backed up front-line staff.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Exercised composure under pressure and in escalated customer service scenarios.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
Education
High School Diploma -
Oliver High School
Pittsburgh, PA06.2006
Skills
- Human Resources Leadership
- Problem Resolution
- Regulatory Affairs
- Financial Document Control
- Sales Planning and Implementation
- Labor Cost Controls
Timeline
General Manager
Pizza Hut
09.2021 - 03.2023
Shift Manager
Pizza Hut
12.2017 - 09.2021
Shift Manager
Arby's
06.2010 - 11.2016
High School Diploma -
Oliver High School