Organized Mortgage Loan Officer with almost two decades of experience in financial services. Extensive real estate knowledge and success in client education. Adept at mathematical accuracy and following financial regulations. Accomplished Loan Officer dependable in building customer base and exceeding business goals. Well-versed in loan products and customer engagement strategies. Pursues opportunities to build connections, increase bank revenue and cement loyalty. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
Daniel Rodriguez
Miami,FL
Summary
Overview
18
years of professional experience
Work History
Primary Residential MortgageMiami, FL
Senior Mortgage Loan Officer
11.2022 - Current
Job overview
- Explained different types of loans pertaining to client situations.
- Worked with underwriters to fix application problems and resolve issues.
- Reviewed loan files and updated to match current standards.
- Oversaw scheduling of timely loan closing to satisfy home builder and borrower needs.
- Monitored pipelines to track and log status of loans.
- Explained very technical financial information to applicants in easy to understand language.
- Proactively identified solutions for customers experiencing credit issues.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Supervised loan personnel and motivated to maintain customer service and performance standards.
Point Mortgage CorporationMiami, FL
Senior Mortgage Loan Originator
12.2020 - 11.2022
Job overview
- Explained different types of loans pertaining to client situations.
- Worked with underwriters to fix application problems and resolve issues.
- Reviewed loan files and updated to match current standards.
- Oversaw scheduling of timely loan closing to satisfy home builder and borrower needs.
- Implemented sales strategies that established relationships with realtors and CPAs.
- Monitored pipelines to track and log status of loans.
- Explained very technical financial information to applicants in easy to understand language.
- Proactively identified solutions for customers experiencing credit issues.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
First BankMiami, FL
Business Development Specialist
08.2018 - 12.2020
Job overview
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Came up with detailed plans to enhance sales management and prioritize long-term business goals.
- Expanded customer base by identifying needs, developing solutions and delivering client-centered products.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Developed business pipeline using cold and warm techniques.
Bank Of AmericaMiami, FL
Business Specialist
01.2016 - 02.2018
Job overview
- Conducted research to identify customer needs.
- Consistently built long-term relationships with existing and new customers.
- Developed growth strategies based on customer satisfaction and financial gain.
- Developed complete business plans and operational strategies for new and existing business.
- Devised strategies to improve organization efficiency and optimize group management.
- Led corrective action plans, procedure development, staff performance reviews and training programs.
- Enhanced client satisfaction ratings by resolving difficult customer issues through completion.
- Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth.
Wells Fargo & CompanyMiami, FL
Small Business Specialist
08.2012 - 07.2016
Job overview
- Prospected for new business through networking, community outreach and customer referral generation.
- Consulted on business packages and made personalized recommendations.
- Developed customized solutions of deposit, lending and other products for small business customers.
- Created and managed community events and customer promotions.
- Mapped current business and operational processes and recommended areas for improvement.
Cypress Financial CorpMiami, FL
Licensed Mortgage Broker
10.2004 - 08.2012
Job overview
- Explained different types of loans pertaining to client situations.
- Worked with underwriters to fix application problems and resolve issues.
- Reviewed loan files and updated to match current standards.
- Oversaw scheduling of timely loan closing to satisfy home builder and borrower needs.
- Implemented sales strategies that established relationships with realtors and CPAs.
- Monitored pipelines to track and log status of loans.
- Explained very technical financial information to applicants in easy to understand language.
- Proactively identified solutions for customers experiencing credit issues.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Compiled closing packages for drafting and presentation accuracy.
- Established plans and payoffs for customers' loans, prioritizing control of overall costs.
- Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
- Supervised loan personnel and motivated to maintain customer service and performance standards.
- Assessed aging accounts and initiated collection strategies based on conditions.
Education
Miami Sunset High Miami FL
High School Diploma
06.2000
University Overview
Skills
- Loan Feasibility Assessment
- Automated Underwriting Systems
- Mortgage Loan Origination
- Product Education
- Customer Relations
- Credit History Review
- Sales Development
- Loan Processing Coordination
- Creditworthiness Determination
- Retail Mortgages
- Loan File Maintenance
- Negotiation Tactics
- Referral Network Development
- Customer Care
Languages
Spanish
Full Professional
Timeline
Senior Mortgage Loan Officer
Primary Residential Mortgage
11.2022 - Current
Senior Mortgage Loan Originator
Point Mortgage Corporation
12.2020 - 11.2022
Business Development Specialist
First Bank
08.2018 - 12.2020
Business Specialist
Bank Of America
01.2016 - 02.2018
Small Business Specialist
Wells Fargo & Company
08.2012 - 07.2016
Licensed Mortgage Broker
Cypress Financial Corp
10.2004 - 08.2012
Miami Sunset High
High School Diploma
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