DANIEL A. RODRIGUEZ
Orlando,Florida
Summary
Motivated professional with extensive experience in customer service, sales and administrative tasks.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Orlando Health
Orlando, FL
04.2023 - Current
- Proficiently organized in-person and virtual meetings, ensuring seamless communication and collaboration among team members.
- Recorded and maintained precise time details for team members using the timekeeping system, ensuring payroll accuracy and compliance.
- Provided comprehensive assistance to multiple Directors and Senior Directors in their day-to-day tasks, contributing to the overall efficiency of the leadership team.
- Maintained confidentiality and discretion in handling sensitive information, ensuring a high level of trust within the team and organization.
- Entered and tracked IT and Engineering tickets for ordering, fixing, or replacing equipment, demonstrating a proactive approach to technical problem-solving.
Lead Technician
Encore
Orlando, Florida
06.2022 - 03.2023
- Responsible for proper handling of audio visual equipment through setup, operation, and tear down.
- Ensure proper planning is in place so that work gets delegated according to need and job priority.
- Keep track of incoming and outgoing equipment orders from in house and third party vendors.
- Communicate with Clients as well as Sales Department on the status of an event in regards to any/all adjustments to equipment orders and event itinerary.
Shift Lead
Red Lobster
Orlando, Florida
08.2020 - 12.2021
- Responsible for proper delegation of duties to run and maintain a structured flow of customer traffic as well as customer satisfaction.
- Assign break times as needed.
- Encourage team to promote food and beverage suggestions or recommendations to drive sales.
- Keep track of and adjust inventory as needed based on forecasts.
Server
Chef Adrianne’s Vineyard Restaurant And Wine Bar
Miami, Florida
02.2019 - 07.2019
- Serving position responsible for providing a fine dining experience for the customer.
- Making knowledgeable recommendations on wine based on what the customer is seeking.
- Performing tasks and responsibilities assigned to ensure cleanliness and timely delivery of customer orders.
Barista, Shift Supervisor
Starbucks Coffee Company
Miami, Florida
04.2017 - 02.2019
- In charge of maintaining and supporting store procedures including, but not limited to, achieving store cleanliness, assigning breaks for Baristas, handling cash registers and store safe, etc.
- Communicating with customers about their experience as well as welcoming critique on ways we can improve our customer service.
- Check forecasts to set goals and drive sales numbers through knowledgeable suggestions.
- Formulate and maintain customer relationships to promote returning business.
Education
Bachelor of Arts - Health Services Administration
Florida International University (FIU)
Miami, FLAssociate of Arts - Health Services Administration
Miami Dade College
Miami, FL07-2018
Timeline
Administrative Assistant
Orlando Health
04.2023 - Current
Lead Technician
Encore
06.2022 - 03.2023
Shift Lead
Red Lobster
08.2020 - 12.2021
Server
Chef Adrianne’s Vineyard Restaurant And Wine Bar
02.2019 - 07.2019
Barista, Shift Supervisor
Starbucks Coffee Company
04.2017 - 02.2019
Bachelor of Arts - Health Services Administration
Florida International University (FIU)
Associate of Arts - Health Services Administration
Miami Dade College