Daniel Rodriguez

• Work effectively in fast-paced environments..
• Enhanced vehicle quality by conducting thorough pre-delivery inspections and addressing any issues found.
• Achieved high on-time delivery rates through careful route planning and time management skills.
• Communicated clearly with dispatchers regarding potential issues or delays affecting scheduled deliveries.
• Loaded and unloaded trucks safely, using appropriate techniques prevent any damages.
• Maintained a clean driving record while operating Class B vehicles for safe transportation of goods.
• Enhanced route efficiency by consistently analyzing and optimizing delivery routes throughout San Francisco.

• Oversaw daily operations of the team assigned, ensuring smooth workflow and timely completion of tasks.
• Resolved conflicts among team members promptly, maintaining harmonious working environment conducive to productivity.
• Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
• Conducted regular audits of underwriting files to ensure accuracy, compliance, and consistency in decision-making processes.
• Improved risk assessment accuracy by conducting thorough reviews of loan applications and financial documents.

Received NMLS # 1933552

• Provide personal financial counseling, and assist with lending services.
• De-escalated and resolved customer complaints with punctual, polite and professional service.
• Analyzes customer information to identify opportunities for growth and expansion of services.
• Assist customers during loan and account application process, and closure.
• Open checking accounts, processed auto loans, and qualified mortgage referral.

• Managed high call volumes, maintaining professional demeanor during peak hours and effectively multitasking in fast-paced environment.
• Demonstrated empathy and active listening skills, resulting in higher rate of customer satisfaction and repeat business.
• Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
• Responded to customer requests, offering excellent support and tailored recommendations to address needs.