Daniel Rodriguez
San Antonio,TX
Summary
Customer-focused retail professional with experience supporting shoppers, stocking merchandise, and maintaining strong store presentation. Skilled in POS systems, cash handling, and handling returns and exchanges. Known for attention to detail, reliability, and completing tasks on time.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Custom Service Associate
H-E-B Grocery
San Antonio, Texas
01.2025 - Current
- Assisted customers with product inquiries and store navigation, enhancing overall shopping experience.
- Used POS system to process orders accurately and quickly.
- Accepted cash, credit card, and check payments for goods and services.
- Organized aisles and created displays that aligned with H-E-B store standards, boosting customer engagement.
- Maintained stocked shelves and rotated products for appealing presentation and freshness.
- Executed assigned tasks promptly.
Customer Service Representative
Burlington Coat Factory Department Store
San Antonio, Texas
06.2024 - 05.2025
- Provided comprehensive customer support for product selection, ordering, billing, returns, exchanges, and technical support.
- Assisted customers with product selection, ordering, billing, returns, exchanges, and technical support.
- Delivered effective customer service by addressing inquiries and concerns, enhancing overall satisfaction.
- Provided customer service that fostered satisfaction and encouraged repeat business.
- Oversaw returns and exchanges following department store procedures.
- Processed returns and exchanges according to department store policies.
- Operated register systems for purchases, refunds, and payment handling.
- Enhanced shopper experience by guiding customers on merchandise accessibility, improving access across the sales floor and the fitting rooms.
- Directed shoppers to merchandise, improving access across sales floor and fitting rooms.
Education
High School Diploma -
Roosevelt High School
San Antonio, TX05-2025
Skills
- POS operation
- Payment handling
- Register management
- Cash handling
- Customer assistance
- Inventory management
- Store layout design
Certification
- Entrepreneurship and Small Buisness
Timeline
Custom Service Associate
H-E-B Grocery
01.2025 - Current
Customer Service Representative
Burlington Coat Factory Department Store
06.2024 - 05.2025
High School Diploma -
Roosevelt High School