Summary
Overview
Work History
Education
Skills
Timeline
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Daniel Ronald

Poinciana,Florida

Summary

As an entry-level IT professional with a solid foundation in cybersecurity and hands-on experience in technical support, I bring a strong set of skills in troubleshooting, system optimization, and problem-solving. My background includes managing and resolving hardware and software issues, implementing security measures, and maintaining efficient IT operations. I am adept at providing technical support, deploying software solutions, and ensuring systems are secure and running at peak performance. With a commitment to continuous learning and a proactive approach to challenges, I am well-prepared to contribute effectively to dynamic IT environments.

Overview

11
11
years of professional experience

Work History

Warehouse Associate

Amazon Fulfillment Center
Auburndale
11.2023 - Current
  • Managed inventory and ensured accurate stock levels
  • Picked, packed, and shipped orders efficiently
  • Performed quality control checks to maintain high standards
  • Collaborated with team members to meet daily fulfillment goals.

Research Assistant, Information Systems Department

Bureau of Statistics Guyana
, Guyana
02.2021 - 05.2023
  • Install, configure, and maintain computer systems, software applications, and peripherals
  • Ensure systems are operational, secure, and optimized for performance
  • Troubleshoot hardware, software, and network issues, and resolve them promptly to minimize downtime
  • Monitor system performance, conduct routine maintenance tasks, and apply software updates or patches as needed
  • Provided technical support to staff.

Part-Time Data Entry Clerk

Giftland OfficeMax
12.2020 - 05.2021
  • Input data into the company’s database
  • Processed goods and services essential to store operations
  • Created reports on daily activities.

Senior Cash Desk Supervisor

Princess Casino Inc.
01.2017 - 09.2020
  • Led cashier teams and ensured smooth operations
  • Implemented training programs for staff
  • Enforced laws to prevent fraud, detecting and reporting suspicious activities
  • Scheduled shifts and balanced books at the end of shifts.

Cashier

Princess Casino Inc.
08.2013 - 01.2017
  • Ensured accuracy in all transactions
  • Handled a variety of financial transactions
  • Assisted in balancing books at the end of shifts.

Education

Associate of Science - Cybersecurity

University of Phoenix
Arizona
12-2025

High School Diploma -

Hindu College, Georgetown, Guyana
06.2013

Skills

  • Technical Support
  • Cybersecurity Fundamentals
  • Data Entry & Management
  • Software Installation & Configuration
  • Hardware Troubleshooting
  • Problem Solving
  • Inventory Management
  • Quality Control
  • Information Security
  • Microsoft Office Suite
  • Organization and Time Management
  • Customer Service
  • Analytical and Critical Thinking
  • Leadership & Decision-Making

Timeline

Warehouse Associate

Amazon Fulfillment Center
11.2023 - Current

Research Assistant, Information Systems Department

Bureau of Statistics Guyana
02.2021 - 05.2023

Part-Time Data Entry Clerk

Giftland OfficeMax
12.2020 - 05.2021

Senior Cash Desk Supervisor

Princess Casino Inc.
01.2017 - 09.2020

Cashier

Princess Casino Inc.
08.2013 - 01.2017

Associate of Science - Cybersecurity

University of Phoenix

High School Diploma -

Hindu College, Georgetown, Guyana

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