Sales management expert with proven track record in leading teams to exceed targets and enhance customer loyalty through strategic communication and relationship-building.
Overview
12
12
years of professional experience
Work History
General Sales Manager
LEVELLAND CHEVROLET GMC
Levelland
2024.02 - Current
Led sales team to consistently achieve monthly targets while enhancing customer engagement.
Hired and motivated team members, collaborating with sales and customers to negotiate successful deals.
Utilized negotiation and marketing skills to facilitate timely customer responses and follow-ups.
Followed up with existing customers to generate new leads through referrals.
Encouraged team members to exceed objectives by setting goals and tracking daily performance.
Identified weaknesses and implemented targeted training on sales practices to improve overall team performance.
Analyzed market trends to refine pricing strategies and boost competitiveness.
Managed inventory levels to optimize stock availability for customers.
New Car Sales Manager
Audi Lubbock
Lubbock
2022.09 - 2024.02
Managed daily operations of new car sales team to ensure efficient workflow.
Cultivated customer relationships, resulting in improved loyalty and retention.
Mentored employees to achieve sales and customer satisfaction objectives.
Utilized CRM database to boost customer contacts, appointments, and sales.
Supervised team members through coaching, counseling, motivating, and scheduling.
Coordinated inventory management and streamlined vehicle ordering processes.
Executed marketing campaigns that drove increased foot traffic.
Negotiated vendor contracts for parts, services, supplies, and necessary items.
Finance and Insurance Director
Gene Messer Kia
Lubbock
2016.01 - 2022.09
Supervised and coordinated client files while ensuring confidentiality of customer and corporate information.
Cultivated strong relationships with managers and accounting/sales teams to facilitate collaboration and enhance operational effectiveness.
Prepared accurate records for federal, state, and dealer paperwork related to transactions.
Monitored compliance with federal, state, and local regulations to support dealership sales and sustainable growth.
Validated insurance with customers' agents, verified trade payoffs, and organized deal paperwork for timely funding.
Expanded department from one employee to three, enhancing operational capacity.
Organized and maintained daily, monthly, quarterly, and year-end sales folders and reports accurately.
Tracked and updated contract in transit account notes for all deals efficiently.
Service Director
Nyle Maxwell Supercenter
Austin
2014.01 - 2016.01
Increased service department revenue through strategic relationship management.
Partnered with general manager to implement targeted sales strategies and achieve objectives.
Cultivated partnerships with local body shops and dealerships to enhance departmental performance.
Led 15 employees to optimize operations and enhance team productivity.
Education
High School Diploma -
Roswell High School
Roswell, NM
2004-01
Skills
Client management
Sales achievement
Goal attainment
Revenue management
Market analysis
CRM database utilization
Reporting and documentation
Process improvement
Goal attainment
Cross-functional collaboration
Team building
Client support and satisfaction
Relationship building
Market analysis
Training
Finance & Insurance School JM&A
Finance & Insurance Professional's Guide to Success | CDK E-sign 2.0 Training
Assistant General Manager - Admin and Sales at Awfis Space Solutions LimitedAssistant General Manager - Admin and Sales at Awfis Space Solutions Limited