Summary
Work History
Education
Skills
Languages
Timeline
AssistantManager

Daniel Sanchez

Cleveland,TX

Summary

For the amount of time I have worked so far I gave myself a clear understanding on how to greet and treat customers when it comes to anything about their needs. I have seen what its like working 60+ hours I have seen how different customers have different attitudes, everything of that sort. I've been working since I was about 10 first growing up with landscaping and always seen my dad and how he would approach his customers on business and fulfilling what the customer needs. Even when its not something about the customer and if its physical labor im fit to do any task at hand.

Work History

Customer Service Representative

Domino's Pizza
Cleveland, TX
09.2023 - 12.2023
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

High School Diploma -

Cleveland High School
Cleveland, TX
05.2023

Skills

  • Call Management
  • Consultative Sales
  • Data Collection
  • Complaint Resolution
  • Scheduling
  • Appointment Scheduling
  • Product Knowledge
  • Problem-Solving Abilities
  • Team Development
  • Active Listening
  • Follow-Up Skills
  • Customer Service
  • Hard working
  • Can put in a lot of hours
  • Learning Spanish

Languages

English
Full Professional
Spanish
Limited Working

Timeline

Customer Service Representative

Domino's Pizza
09.2023 - 12.2023

High School Diploma -

Cleveland High School
Daniel Sanchez