Goal-oriented and industrious with afirm grasp of all airport functions, including ramp, hanger, maintenance and emergency response. Authoritative and proactive leader with a demonstrated track record of success.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Supervisor of Operations
United Airlines
Billings, MT
01.2023 - Current
Built strong operational teams to meet process and production demands.
Connected with clients and developed strategies to achieve sales and customer service goals.
Developed initiatives for process improvement and reviewed and assessed ongoing operations.
Collaborated with team leaders on quality audits.
Delivered positive customer experiences by implementing effective quality assurance practices.
Addressed customer concerns with suitable solutions.
Managed scheduling, training and inventory control.
Airport Operations Supervisor
UPS
Billings, MT
06.2016 - 03.2023
Monitored flight compliance with FAA rules, regulations and standards.
Supervised airfield operations, including arrivals, departures and fueling, identifying and addressing concerns promptly to maintain targets.
Communicated with flight operations teams to coordinate cargo management and smooth flow of goods between hubs.
Developed and implemented safety improvements to cultivate safe and productive work environment for all personnel.
Owner
Sandefur Contracting LLC
Billings, MT
05.2018 - 01.2023
Visited job sites and reviewed renovation plans to ascertain projects.
Established work, budgets and construction timelines to manage and plan projects.
Adhered to budget, schedule and building codes to execute projects on time and maintain site safety.
Managed scheduling to Improve resource allocation and control expenses.
Hired and managed subcontractors to perform electrical and plumbing installations.
Worked independently and with other team members to decipher problems and create solutions.
Utilized impressive time management and prioritization skills to meet challenging deadlines.
Realtor
Century 21
Billings, MT
08.2008 - 12.2019
Facilitated closing process on behalf of clients and reviewed parts of contracts to resolve issues prior to closing.
Communicated with inspectors, lenders and pest control companies to maintain purchase agreement terms.
Negotiated contracts and coordinate with lenders, attorneys and inspectors.
Fielded client complaints and issues about community to promote positive relations.
Managed real estate transactions from initiation to closing.
Assisted investors with remodeling plans and costs to drive client profitability and long-term business retention.
Base Technician (Specialty Painter) | Safety & SAT Contributor at United AirlinesBase Technician (Specialty Painter) | Safety & SAT Contributor at United Airlines