Responsible Food Preparation team member offering proven skills in maintaining clean facilities and promoting customer satisfaction through exceptional service. Dedicate long hours to complete fast-paced work. Customer service-driven team player good at connecting with people and fostering patron loyalty.
Knowledgeable Community Assistant with strong track record in helping maximize occupancy rates and reduce turnover through positive communication and skilled community management. Handles conflicts effectively through solution-oriented approach. Connects positively with tenants to keep accounts current and minimize unsavory behaviors.
Work History
Community Assistant
2 Months
Paseo Place Apartments | San Diego, CA | 07.2020 - 09.2020
Responded promptly and effectively to out-of-hours emergencies such as maintenance needs and criminal incidents.
Maintained open communication with tenants to proactively handle questions and complaints.
Developed and implemented unique and engaging activities for residents.
Increased occupancy rate [Number]% with improved marketing and tenant relations strategies.
Led tours to highlight property features to prospective tenants and answer questions.
Tracked prospects and responded to new inquiries within [Timeframe] to increase conversion rates.
Built relationships with residents, families and community.
Food Service Associate
1 Year 7 Months
Aztec Shops Ltd. SDSU | San Diego, CA | 08.2018 - 03.2020
Greeted visitors, answered questions and accepted payments.
Observed customer purchases in line and differentiated between standard portions.
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Sanitized dining ware and kitchen equipment according to health code standards.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Used downtimes to prepare ingredients and restock supplies for expected busy periods.
Library Clerk
1 Year
San Diego Public Library | 08.2015 - 08.2016
Instruct patrons on how to use reference sources, card catalogs, and automated information systems.
Locate library materials for patrons, including books, periodicals, and various materials.
Answer routine inquiries and refer patrons in need of professional assistance to librarians.
Maintain records of items received, stored, issued, and returned.
Aid librarians in facility maintenance.
Take action to deal with disruptive or problem patrons.
Completed 90 hours of community service.
L.I.T. (Leader)
1 Year 1 Month
YMCA | San Diego, CA | 07.2015 - 08.2016
Had partial responsibility for elementary and middle school aged children, during the L.I.T.
Program.
Assisted YMCA unit and youth leaders with caring, supervising, and planning for elementary/middle school aged children.
Became CPR/First Aid certified for youth, infants, and adults.
Obtained 110 hours of community service of placement, caring for varying age groups.
In addition, received 25 hours of proper training.
Learned how to accurately organize games, interact appropriately with the youth, and a variety of educational games, songs, and craft.
Education
Bachelor of Science - Environmental Engineering
San Diego State University | San Diego, CA | 05.2022
High School Diploma
Scripps Ranch High School | San Diego, CA | 06.2017
Skills
POS system
Cleaning Procedures
Safe Food Handling
Organization
Problem Solving
Customer Service and Assistance
Proficient with Microsoft Word/PowerPoint
Quality of life understanding
Document management
Computer proficiency
Reading comprehension
Timeline
Community Assistant
Paseo Place Apartments
07.2020 - 09.2020Read More
Food Service Associate
Aztec Shops Ltd. SDSU
08.2018 - 03.2020Read More
Library Clerk
San Diego Public Library
08.2015 - 08.2016Read More
L.I.T. (Leader)
YMCA
07.2015 - 08.2016Read More
Scripps Ranch High School
High School Diploma
Read More
San Diego State University
Bachelor of Science from Environmental Engineering