Daniel Santiago
Allentown,PA
Summary
Adept at time management and renowned for attention to detail, I excelled at QVC Distribution Center by significantly enhancing order fulfillment accuracy. My experience spans customer service to efficient cash handling, underpinning my ability to multitask and organize effectively. My proactive communication and friendly service have consistently improved customer satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Warehouse Worker
QVC Distribution Center
Bethlehem, PA
04.2024 - Current
- Stowed merchandise in designated areas of the warehouse, including shelves, racks and bins.
- Maintained accurate inventory records by scanning bar codes for items received and shipped.
- Utilized RF scanners to pick orders for shipment, ensuring accuracy in order fulfillment process.
- Received and processed customer orders for merchandise in a timely manner.
- Verified accuracy of items picked, packed and shipped to customers.
Cashier
Marshalls & HomeGoods
Allentown, PA
08.2021 - 12.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered customer inquiries regarding store policies and procedures.
- Issued receipts, refunds, credits or change due to customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Ramp Agent
Lehigh Valley International Airport
Allentown, PA
09.2023 - 06.2024
- Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
- Assisted passengers with special needs including wheelchairs, strollers, and other mobility aids.
- Followed safety procedures such as using reflective gear while working on the ramp.
- Organized baggage carts for loading onto planes accurately according to airline specifications.
- Communicated effectively with ground crew members to ensure smooth operation of flights.
Education
High School Diploma -
Executive Education Academy Charter School
Allentown, PA06-2022
Skills
- Time management
- Attention to detail
- Clear communication
- Cash handling
- Multitasking and organization
- Customer inquiries
- Friendly customer service
Languages
Spanish
Native/ Bilingual
Timeline
Warehouse Worker
QVC Distribution Center
04.2024 - Current
Ramp Agent
Lehigh Valley International Airport
09.2023 - 06.2024
Cashier
Marshalls & HomeGoods
08.2021 - 12.2024
High School Diploma -
Executive Education Academy Charter School
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