Results-driven auto broker with exceptional skills in negotiation, customer service, and vehicle knowledge. Proven ability to establish strong client relationships and secure optimal financing options.
Work History
Auto Broker
5 Years 6 Months
JFR & Associates | 01.2021 - Current
Negotiated competitive pricing and terms with various automobile dealerships to optimize client satisfaction and options.
Established and maintained relationships with lenders, resulting in enhanced financing options for clients.
Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
Maximized profitability by negotiating and structuring optimal automotive financing deals.
Developed strong customer relationships through effective communication and personalized service.
Trained new employees on best practices in sales procedures and how to use new systems.
Oversaw auction purchasing and selling of inventory to optimize asset turnover.
Warehouse Manager/Retail Sales Associate
2 Years 8 Months
Centerline Alfa | 05.2018 - 01.2021
Oversaw daily warehouse operations, ensuring optimal inventory management and timely order fulfillment.
Implemented process improvements that enhanced workflow efficiency and reduced operational costs.
Coordinated logistics with suppliers and vendors to streamline shipping processes and minimize delays.
Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
Service Advisor
3 Years 2 Months
Lexus of Greenwood Village | 03.2015 - 05.2018
Delivered exceptional customer service to enhance client satisfaction and retention.
Managed service appointments and coordinated with technicians for timely vehicle repairs.
Advised clients on maintenance options and product upgrades to optimize vehicle performance.
Processed repair orders efficiently, ensuring accuracy in documentation and billing.
Enhanced customer experiences by consistently exceeding expectations and addressing needs.
Automotive Service Advisor
5 Years 1 Month
Prestige Audi | 02.2010 - 03.2015
Provided expert guidance to customers on service options and vehicle maintenance needs.
Coordinated service appointments, ensuring optimal scheduling for technicians and customer convenience.
Developed strong relationships with clients, fostering loyalty and repeat business through exceptional service.
Evaluated customer concerns, diagnosing issues accurately to recommend appropriate services or repairs.