Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniel Shahen

Carnegie

Summary



Professional in sales with strong expertise in outbound strategies.

During the first fiscal at ADP, made 100% club annual quota. During my second fiscal at ADP, made 12 of 12 monthly quotas and achieved 147% of annual quota. Skilled in relationship building, lead generation, and closing deals. Reliable team collaborator focused on achieving targets and adapting to changing needs. Known for persuasive communication, problem-solving, and resilience in high-pressure environments.

Overview

7
7
years of professional experience

Work History

Senior District Sales Manager

ADP
12.2022 - Current
  • Increased sales revenue through strategic cold calling and lead generation activities.
  • Exceeded personal sales goals by leveraging persuasive communication skills and product knowledge expertise.
  • Utilized CRM systems for tracking leads, managing customer information, and prioritizing daily tasks efficiently.

Client Service Representative

Thermo Fisher Scientific, Patheon
10.2021 - 11.2022
  • Handled sensitive client information with discretion, ensuring confidentiality at all times.
  • Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations.
  • Managed incoming calls, providing prompt and accurate information to clients about products and services.


Small Business Owner

Silver Shine Detailing
01.2018 - 03.2020
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.


Education

BBA - Marketing

Kent State University
Kent, OH
05-2020

Skills

  • Sales strategy execution
  • Key account growth
  • Sales presentations
  • Sales planning
  • Sales pipeline management
  • Customer relationship building
  • Customer service management
  • Sales team leadership

Timeline

Senior District Sales Manager

ADP
12.2022 - Current

Client Service Representative

Thermo Fisher Scientific, Patheon
10.2021 - 11.2022

Small Business Owner

Silver Shine Detailing
01.2018 - 03.2020

BBA - Marketing

Kent State University

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