PHARMACY MANAGER 7 Years 8 Months CVS Pharmacy (Inside Target) | Harrisburg, PA | 06.2018 - 02.2026
Coordinated daily pharmacy operations in high-volume retail setting, focusing on staff management, inventory accuracy, and regulatory compliance.
Apply performance metrics and workflow updates to strengthen service delivery.
Handle complex insurance and billing problems to improve patient satisfaction and lower claim rejections.
Recruited, trained, and coached pharmacy technicians and interns to enhance team capabilities and service quality.
Analyzed monthly sales reports to pinpoint service gaps and enhance product offerings.
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PHARMACY MANAGER 6 Years 4 Months Walgreens Boots Alliance | Cocoa, FL | 01.2012 - 05.2018
Directed pharmacy operations, staffing, and scheduling to ensure optimal service delivery across multiple shifts.
Supervised medication preparation and ensured compliance with safety protocols.
Collaborated with store leadership to align pharmacy initiatives with broader business objectives, enhancing overall performance.
Educated patients on vaccine options and wellness services.
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NUCLEAR PHARMACIST 6 Years GE Healthcare | Harrisburg, PA | 01.2006 - 01.2012
Served as Radiation Safety Officer for over 3 years, overseeing safe handling and storage of radioactive materials, enhancing workplace safety.
Managed inventory and disposal processes, and performed sterile compounding in accordance with USP standards, ensuring regulatory adherence.
Dispensed radiopharmaceuticals, ensuring strict compliance with NRC regulations to maintain safety standards.
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PHARMACY MANAGER & STAFF PHARMACIST 6 Years 11 Months Rite Aid Pharmacy | Middletown, PA | 01.1999 - 12.2005
Directed pharmacy operations and developed staff training programs to enhance service delivery. Engaged in board meetings and collaborated on cross-departmental initiatives to align pharmacy goals with organizational objectives. Provided patient education and addressed customer concerns with empathy, improving overall satisfaction. Show Description