Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Daniel Smalley

Glenpool,OK

Summary

Dynamic Training Supervisor at NFI Industries with a proven track record in developing impactful training programs and enhancing employee engagement. Skilled in project management and coaching, I successfully managed onboarding for over 300 employees annually, fostering a culture of continuous learning and compliance through innovative training strategies.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Training Supervisor

NFI Industries
03.2024 - Current
  • Assisted in developing training materials to enhance employee learning and engagement.
  • Coordinated scheduling of training sessions to optimize resource availability and participant attendance.
  • Supported trainers in delivering instructional content effectively to various employee groups.
  • Monitored trainee progress and provided feedback to foster skill development and retention.
  • Contributed to the maintenance of training records for compliance and performance evaluation purposes.
  • Facilitated onboarding processes for new employees, ensuring a smooth transition into their roles.
  • Engaged with employees to identify training needs and suggest relevant programs for improvement.
  • Participated in team meetings to discuss training initiatives and share best practices among peers.
  • Established a culture of continuous learning by implementing regular feedback loops and performance evaluations.
  • Developed strategies for integrating technology into training programs, maximizing engagement while minimizing disruption to daily operations.
  • Empowered employees to take ownership of their own professional growth by providing them with self-paced learning resources and individualized coaching support.
  • Managed a team of trainers to ensure consistent delivery of high-quality training sessions across all departments.
  • Collaborated with department heads to identify skills gaps and develop customized training interventions accordingly.
  • Managed new employee orientation training process for more than 300 employees each year.
  • Analyzed effectiveness of training programs at all levels and recommended updates.
  • Communicated all learning and performance objectives, schedules, and training assessments to upper management.
  • Directed training programs and development paths for managers and supervisors.

Mill Supervisor

Wsinc
10.2014 - 03.2024
  • Supervised daily operations of milling processes to ensure product quality and adherence to safety standards.
  • Organized and coordinated training for new employees on equipment operation, safety protocols, and production workflows.
  • Monitored production performance and conducted routine checks to minimize downtime.
  • Collaborated with Warehousing teams to optimize production schedules and workflows.
  • Handled personnel issues professionally, resolving conflicts fairly and fostering a positive work environment for all team members.
  • Provided timely reports on production metrics to upper management for informed decision-making purposes.
  • Managed daily operations effectively to meet production quotas consistently and exceed quality standards.
  • Implemented Lean Manufacturing principles to minimize waste, optimize resources, and improve overall efficiency.
  • Enhanced employee performance through regular performance reviews, coaching, and training sessions.
  • Demonstrated strong leadership qualities by motivating team members to perform at their best and achieve both individual and collective goals.
  • Conducted weekly meetings with staff members to discuss progress updates, address any challenges faced and provide constructive feedback.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Defined clear targets and objectives and communicated to other team members.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Rotary Saw Operator

Paragon Pipe
07.2014 - 10.2014
  • Operated Rotary saws to ensure precise cutting of Pipe.
  • Calibrated and maintained equipment for optimal performance and safety compliance.
  • Inspected finished products for quality assurance and adherence to specifications.

Angle Line Operator

Bennett Steel
10.2013 - 07.2014
  • Operated machinery to ensure efficient production flow and minimize downtime.
  • Monitored production quality, identifying defects and implementing corrective actions promptly.
  • Loaded and unloaded product on and off conveyor line by routinely lifting up to 50-100 pounds.

Gas Station Clerk

Grocery Express #6
08.2010 - 10.2012
  • Managed daily cash transactions and balanced registers for accuracy.
  • Assisted customers with fuel purchases and provided exceptional service.
  • Maintained cleanliness and organization of sales floor and customer areas.
  • Operated point-of-sale systems efficiently to process transactions.
  • Trained new staff on operational procedures and customer service protocols.
  • Resolved customer complaints promptly to enhance satisfaction and loyalty.
  • Maintained clean and orderly work station.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
  • Enhanced customer satisfaction by providing efficient and friendly service at the gas station.
  • Managed inventory and restocked shelves as needed to maintain adequate product availability.

Education

High School Diploma -

Sapulpa Highschool
Sapulpa, OK
05-2012

Skills

  • Project Management
  • Supply Chain Management
  • Cost Management
  • Microsoft Excel
  • Workflow Analysis
  • Logistics
  • Inventory Management
  • Communication to and from peers and direct reports
  • Training evaluation
  • Coaching and mentoring
  • Policy updates
  • Program implementation
  • Policy implementation
  • Compliance
  • Trainee assessments
  • Training course oversight
  • Training course planning
  • Train-the-trainer

Accomplishments

  • Supervised team of 62 staff members across 7 shifts with 24/7 coverage to support operation.
  • Led and organized Sharp Audit metrics, book creation, and processes updating and verifications that all teams are following each standard as well as checking all storage qualifications are followed. First NFI Sharp Audit passed at Jenks, OK in May of 2025
  • Trained and coached Supervisors in training

Certification

Lean Six Sigma White Belt

Timeline

Training Supervisor

NFI Industries
03.2024 - Current

Mill Supervisor

Wsinc
10.2014 - 03.2024

Rotary Saw Operator

Paragon Pipe
07.2014 - 10.2014

Angle Line Operator

Bennett Steel
10.2013 - 07.2014

Gas Station Clerk

Grocery Express #6
08.2010 - 10.2012

High School Diploma -

Sapulpa Highschool

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Daniel Smalley