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Strategic and results-driven Senior Change Agent with over 30 years of global expertise in Supply Chain and Operations Management leadership, specializing in Lean strategies across diverse sectors including 3PL omni-channel, medical consumables, wholesale distribution, and automotive industries.

Results-driven Supply Chain Analyst with NFI Industries, skilled in data analysis and supply chain optimization. Achieved significant cost reductions through process improvements and enhanced supplier performance. Adept at fostering teamwork and effective communication, delivering actionable insights that support strategic decision-making and operational efficiency.
Supply Chain professional with proven ability to streamline processes and drive efficiencies. Skilled in data analysis, inventory management, and logistics coordination. Known for strong teamwork, adaptability, and delivering consistent results in dynamic environments. Equipped with excellent problem-solving abilities and keen focus on maximizing operational performance.

Dynamic pricing strategist with extensive experience at NFI Industries, driving operational efficiency and cost reduction. Expert in relationship building and negotiation, I developed key performance indicators that enhanced accountability and informed strategic planning. Proven track record in mentoring teams and implementing innovative pricing models to optimize profitability and service delivery.

Molecular genetics scientist with strong experience in oncology genomics, NGS-based testing, and clinical molecular laboratory workflows. Proven background in analyzing genomic profiles from solid tissue and blood-derived specimens, supporting DNA and RNA assays, and interpreting cytogenetic and molecular results. Experienced in quality-controlled environments with a focus on precision medicine, clinical reporting, and cross-functional collaboration. Prepared to contribute to high-throughput CLIA-regulated molecular diagnostics.

Dedicated and empathetic psychology student with hands-on experience in customer-facing roles that required active listening, conflict resolution, and emotional regulation in high-pressure environments. Skilled in building rapport with diverse individuals, de-escalating tense situations, and maintaining professionalism under stress. Passionate about applying strong interpersonal skills, cultural sensitivity, and problem-solving abilities to support teenagers in need.

Dynamic Internal Revenue Agent with extensive expertise in tax law and a proven track record at the Department of Treasury, IRS. Exceptional skills in fraud investigation and problem-solving, with a strong ability to negotiate with taxpayers while streamlining processes to enhance organizational efficiency. Committed to delivering outstanding results through adaptability and strong communication, consistently fostering positive relationships and ensuring compliance. A results-driven professional dedicated to upholding the highest standards of integrity and service in taxation.

Excellent track record of being safe, training coworkers, resolving issues, increasing customer satisfaction and driving overall operational improvements. I have hands on experience being an operator with multiple machines, customer service experience in high stressful situations and over three hundred thousand miles of safe driving over the road experience driving an 18-wheeler with hazardous materials. I have never been at a job less than a year and have only left those positions to gain more experience or to better myself. I'm extremely reliable and have never missed an unplanned day of work. I have a strong work ethic and passion for helping others.

Dynamic Commercial Driver Trainer with Metrolinx, skilled in new hire training and accident prevention strategies. Proven ability to enhance training programs through effective communication and collaboration, fostering a culture of continuous improvement. Recognized for exceptional leadership and adaptability in high-pressure environments, ensuring safety and compliance in all operations.

Experienced Commercial Driver Trainer at Walmart Transportation, LLC, dedicated to enhancing safety and compliance via innovative training initiatives. Proficient in defensive driving and communication strategies, leading to higher trainee pass rates and a commitment to continuous improvement. Notable outcomes include improved fleet efficiency and decreased accident incidents. Driver Trainer experienced supporting daily operation of transportation department. Dedicated to promoting excellent driver performance to achieve safety goals. Maintained current knowledge of program rules, regulations, requirements, and routine records. Self-motivated, dependable [Job Title] experienced in providing encouragement and direction to trainees related to transportation and safety activities. Establish and maintain cooperative and effective working relationships with driving team to facilitate efficient driving practices. Handle situations with tact and diplomacy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

To grow as a leader in the field of Security and Administration by contributing towards achieving organizational goals through a result oriented approach. Summary of experience: A seasoned specialist with over 2 and 1/2 decades of experience in security and administration. Overall 28 years of rich & extensive experience in the field of security, vigilance and incident controls etc. Currently working in the capacity of Head of Security and Facilities in Dr. Reddy’s laboratories Ltd, Hyderabad, Telangana State Taking care of Security & Admn developments. Adept in improving systems & network and resolving all kinds of security problems that are commonly encountered. Proficient in managing general administrative activities and laisoning. Adept at handling day to day activities in co-ordination with internal/external departments for smooth business operations enabling business development. A Competent professional over 25 years of extensive experience in security general administration/facilities management, vendor management, business development and Liaisoning with Govt/non Govt authorities. Agreements and negotiations over vendors. Keeping the admin expenses at par with available budget. Monitoring and comparing other industries rates and expenses. Proficiency of grasping new technical concepts quickly and utilise the same in a productive manner. Possess good leadership qualities, thereby delivering results and achieving organisational objectives. Possess excellent motivation skills, with the capability in displaying the confidence needed to face the toughest leadership challenges Ability to understand the purpose, objective, practice and procedures for smooth functions of activities and business development. Trained and instructed to have a high sense of commitment and strives for the achievement of excellence. A team player with the ability in delegating people with complementary skills for maximum team effort and effectively draws on the strength of all team members Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Jacob Sean Heitman

Summary

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Commercial Driver Trainer

CDL Truck Driver

Education

CDL-A - CDL Training

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Commercial Driver Trainer

CDL Truck Driver

CDL-A - CDL Training

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